11/09/09

Great Service, Sean was a big help

by RussellAZ

We just bought a foreclosed home in the east valley. The bank didn't know how to remove the lock properly and drilled through the faceplate of the cylinder (not sure if that's the technical term) until they realized that wouldn't work. They eventually removed the lock (and replaced it with a temporary one) but not until after they destroyed the nice appearance of the original one. When we took ownership of the house and brought our locks into Sean at Acme Locksmith to be re-keyed, he did a great job, for a good price, and in very little time. The new keys turn smoothly and he even replaced the old cylinder faceplate that had two ugly holes in it for me at no charge with one that he swapped off a used part he had. The lock now works great AND looks as good as new. I have no idea how much it would have cost to try to buy just the replacement faceplate, but before I brought it to Acme Locksmith, I couldn't find it anywhere, so Sean really went above and beyond what he needed to do to make me a satisfied customer. Even though it is about a 20 minute drive for us to get to Acme Locksmith, after their customer service, we think it's well worth it and will be going there for our future locksmith needs.

• Pros: Great Customer Service, quality locksmithing

11/08/09

Professional

by Steve S

I had a job that I needed a professional locksmith that had a broad service base. Not just a specialized open your car door and that is all I do company. Acme provides a wide variety of services.

Aaron and Sean were my service providers and they did the job on time, in very short order and were extremely pleasant gentlemen to work with and I would use this company again.

The charge was reasonable and saved me a great deal of trouble.

Sincerely,

Steve

Goodyear, AZ

• Pros: On time, professional, personable, reliable, did the job!
• Cons: None

11/07/09

Prompt and professional

by sybmartin

-precalled to let me know they were on their way

-prompt responses to inquiries

-arrived on time, within scheduled window

-polite, professional and quick

Thanks, Aaron for rekeying and getting the sticky lock to behavve better!

• Pros: Prompt and professional service.
• Cons: none!

11/06/09

Professionals

by framel

Aaron and Sean just moved a safe into my house and were incredibly careful- that is exactly the reason I hired ACME- I knew they would send professionals. Whoever their boss is should give them a raise!

• Pros: Made sure that my house was not harmed in a big move!

11/03/09

Prompt and Knowledgeable

by tfroxy

Matt provided good information regarding my locks and corrected misinformation I had previously received. He also pointed out things that would improve the function of my doors/locks. I will use this company again and refer them to friends. Thank you!

• Pros: Fast service, knowledgeable and professional
• Cons: None noted

10/24/09

Best Locksmith in Town Great Price even better service!

by Andrew Hartono

Just moved in and had to re key my house looked up who would be the best to handle the job. I was debating on 2 companies but I defiantly choose the right guys for the job.

1. Quick

2. On time

3. Looked Professional

4. Acted Professional

5. Courteous

6. Very reasonable price $ for this level of company.

Thank you

• Pros: Very Professional! Aaron and Dino Thank you!
• Cons: Non, what so ever.

Response from this business

avador101– October 27, 2009 at 11:15:58 PDT

Thank you for the kind comments concerning our professionalism. At ACME, we strive to provide exceptional service to every customer. Thank you again for recognizing our efforts.

10/22/09

Fast and Professional

by Sarah E

Alex was very helpful in guiding me to the best way to go, not the most expensive way to go. He was fast, clean and courteous.

• Pros: Budget conscious

Response from this business

avador101– October 27, 2009 at 11:54:05 PDT

We appreciate your kind words. As you noted, we are a bit different than the typical lock service. We make our lock and security recommendations based on your needs and budget. We want our customers to use and trust us for life, not just one service. Thanks again -- Robert, Owner

10/15/09

Great Service

by Matt Stanley

Want to thank everyone at Acme locksmith. They were extremely professional. Scott the locksmith did an outstanding job.

Thanks again,

Matt

• Pros: Very fast service
• Cons: None

10/09/09

Good Locksmith

by Bela3482

Matt came today to let me into my locked bedroom. He called ahead, showed up on time, unlocked my door quickly and was friendly. Thanks Acme!

• Pros: Fast, courteous, knowledgable, reasonable

10/02/09

Alex did a great job installing our locks!

by Michelle Ausdemore

Alex came out the day I called, installed 2 deadbolts, 1 on the front door, 1 on the garage door. He installed them quickly and the parts ended up being less than quoted. ACME Locksmith's quote was also over $100 less than a bid I received from another company.

I was also convinced to go with them due to their A+ rating with the Better Business Bureau. I'd happily recommend this company to my friends.

Michelle

• Pros: Fast service, knowlegeable, hones
• Cons: none