Alta Vista Veterinary Hospital

07/01/08

tough call by Stephanie S. at InsiderPages

Contributor at Insider Pages

I have had many visits with many different rescue dogs and my own dogs.

Loved it at first because of one very compassionate and knowledgeable tech named Jen. Unfortunately she is not there every time I have been.

Regardless, I have waited for hours to be seen even with an appointment. I waited an hour for a scheduled xray. I bothered the girl at the front about when i would be seen for the xray she suggested i just leave the dog and come back later. I told her i knew the xray would only take ten minutes to which she snottily replied it took for than ten. Not true. I finally got back and it took five minutes! Many times I have had to initiate the conversation to get any information from the vet. I, too, have gotten conflicting opinions. I do feel like they are wanting to milk every penny they can get. I am not sure I will return. If I could be guaranteed I would have Jen as a tech I might return. She keeps her appointments running smoothly. In the mean time, I will continue my search for the five star practice.

09/13/08

Terrible treatment

by JulieWhitmore at Citysearch

Alta Vista used to be a great place to take your animals. It has become increasingly bad over the years and I have pulled all of my business from them. The technicians were abusive and added items to my bill that I declined. They turned a docile, loving but sick puppy into a monster through their mishandling. Obviously don't know how to handle animals well at all. Price have climbed and service has plummeted. Beware and avoid.

• Cons: Bad service, expensive.

11/09/07

Great Experience!

by ravensgrl at Citysearch

Amazing people! Everyone was VERY kind here, including Meghan and Angie! I've taken all my pets there, and every visit has consisted of timely visits, kind staff, and nothing but the animals best interest at hand! The prices are worth the service, and you get what you pay for! I believe the owner has done very well in his business and hiring on a fantastic team! Thank you!

• Pros: New building coming soon! Open til 10!
• Cons: Parking (not their fault)

04/18/07

BEWARE!!!

by starrhipple at Citysearch

Alta Vista has been the worst vet experience of my life. They are all about the all mighty dollar. So, if you care anything about the way you and your pet are treated I would recommend staying away from Alta Vista.

• Pros: NONE
• Cons: LONG WAITS, RUDE STAFF, ONLY CARE ABOUT THE $