09/18/08

Great food and horrible service

by Fabio015

It's hard to rate this restaurant. The food is excellent. The best I had outside Italy or my mother's kitchen, and, as an italian, that means a lot. The donwside is the service. I understand that they are very busy, but when it came time to sit us down, we had no utensils. We had to ask to take our drink order (didn't even get water). The food took about 30 minutes to be served after the waiter took our order. We had to asked for refills on our drinks. While we were waiting for our food, we had also had to ask for bread, which is normally seved right after sitting. We asked to speak with the owner (the chef), and the one taking care of us said that was him (his son), explaining that the place was under his name. He has one of the biggest egos I have ever seen but nothing to back it up. Just a spoiled kid with a chip on his shoulder. I most likely not be back but I will try to get it to go.

• Pros: Food
• Cons: Service and son's owner attitute.

05/19/08

SOOOO NOT Recommended

by Joygrl

Simply....

over price crappy food.

Service not great.

BUT

if red lobsert or the golden corral is your idea of Great Fine Dinning...then you might feel right at home.

02/20/08

Best Italian Food In Arizona

by windycitymia

Baci's is now my favorite restaurant in the East Valley. The weekends have a wait and the exisitng building does not do the food justice. My favorite is the sausage calzone for lunch or the pasta in vodka sauce. Franky our waiter is the best there is!

We are looking forward to dinning in the new restaurant in June.

The owner Frank, also, is a treat to spend time with and always makes you feel at home.

We are looking forward to our next visit!

• Pros: Family, affordable

08/13/07

Will will never go back to Baci's!!!

by janisdean

I have never been treated so rudely in my life! First, we waited 1 1/2 hours to get inside. Then we were asked to stand in a hallway in the way of their servers and guests. 1/2 hour of standing. Once we were seated we waited probably 20 minutes to place our orders. And, another hour and a half later. . we still sat there. In the meantime, the bus boys had managed to splatter our party with food. When we asked for our food to got, because it was so late, the owner came out making rude, loud nasty remarks to us. We ignored him, but as we walked out, he continued to yell at us, even using profanity. We were in shock. . . so much we didn't even reply to him. The food was only average. . not worth being treated so rudely.

• Pros: Can't think of any.
• Cons: Slow service, poor service. Rude.