07/17/08

If You Read and Believe Anything - Believe that Hotel Stinks

by productjunkie

I booked this hotel through Travelocity and got double charged. Once from Travelocity on my business credit card and then again on my personal credit card. Neither company is easy to work with to get a refund for the double charged amount. The hotel was "cool" but dirty, in a low-income neighborhood, and nothing worked properly. All the air-conditioners in the rooms were broke (which is what the front desk staff said when I called to tell them my AC was not working properly) resulting in me turning my AC to 55 degrees just to get it to turn on, then running louder than a train wreck all night to put out a measly amount of cool air on a 100+ degree night. When checking in they gave my reservation away which was a double bed room, and made me stay in a single bed room, with my co-worker - which as a married woman was an extremely awkward situation. The pool area noise is unbearable at night. And when I bring it up to them today after I called about the double booking charge they first told me that both the King rooms and Double rooms are "standard" so Travelocity can't tell the difference when making a reservation, and that they did my a favor by "upgrading" me to a king room. Obviously that's a contradiction (first a king bed and double room are standard, then the king room is an upgrade?), and I still have my Travelocity email confirmation which clearly stated a double room with 2 beds was reserved. + I remember clearly being able to choose which room type I wanted online. I wouldn't recommend staying at this hotel or having to go through this experience to my worst enemy.

02/18/08

Classy Modern Fun

by phoenixkidd

Just went to Dinner at the Clarendon for Valentine's and it was fantastic. "C" is their logo and aptly so,--minimalist but retro style colors and stripes make this place pop!

They have done major alterations to the pool area and all that water falling over that glass just made it look magical.

It's interesting how they leave the curtains open on the windows of the unused hotel room--It creates a kind of display case for the retro style furniture pieces and accessories.

The staff at the restraunt was very attentive and seemed happy to greet you, they quickly made arrangements so I did not have to sit in the middle of the dining room but instead on the side which I prefer.

The food still has somewhat to go, I had lamb chops with stuffing soaked in an excellent spice mixture with cranberry sauce and a flower garnish.

The lamb was not completely done but tasty nonetheless, for any of you lamb experts, I think you will agree lamb is one of the hardest meats to cook as you have to get it just right.

Nothing beats the prices though, I had 2 entrees, 2 glasses of wine, 2 beers and dessert for only $59.00??

Then we went to the rooftop which was equally brilliant.

I really can't think of any other hotel or building in the uptown Phoenix area that has that type of rooftop entertainment. They have DJ's spinning there from 4PM to 9PM Thursday through Sunday I am told--A great place for happy hour adoring the Phoenix skyline and magnificent sunsets.

Cheers to you "C" you rock and put some glam to our uptown area.

check out their website at: goclarendon

12/29/06

Nice quiet stay...

by lolo2kx

The clarendon definitely has a different feel. It has a central location, abstract appeal, and free internet... Lacks some of the smaller benefits such as a fridge in the rooms. The food / bar are rather expensive (spent 12 for two eggs - two pieces of bacon - and two pieces of toast) and h it up about $50.00 on the tab for three drinks and a shot. The staff are friendly and courteous.

• Pros: location
• Cons: price of food and drinks

07/28/06

Wish I could have stayed longer!

by ewbrennan

This hotel is a real find - I travel frequently for business and have rarely come across a hotel that has both style and exceptional service. The staff was knowledgable, friendly and abundantly helpful. The bed was delightful - one of the best nights of rest I've had on the road.

• Pros: More than your standard boutique hotel

Editorial Review

by Contributor

Innovative boutique hotel offers 106 rooms with plush mattresses, recycled anti-bacterial carpet tiles, sliding art window coverings and Aveda products.

05/25/05

Style and Service

by mrgs

Great value for the money. Felt like I could come here to party and also take care of business. The staff were both friendly and knowledgable of the Phoenix area. I will stay here again.

05/13/05

Great place to stay in Phoenix on Business

by toddkhorton

I have stayed in many hotels in Phoenix while on buisness there. Clarendon is by far my favorite. Convienently located to downtown businesses and entertainment. The staff are professional and extremely customer focused. The decor is extremely fun.

• Pros: Staff, Location, Decor

05/13/05

Great place

by chocorb1

The decor and vibe reminds me of the Standard in LA. Great atmosphere, attitude and people!

05/12/05

Clarendon Hotel + Suites and Camus Restaurant

by sweetipie

Hidden jewel in Phoenix. Stay here and you will be delighted with the service. We would treated royally! The staff is top drawer and the rooms really clean and fresh! Very conveniently located to mid and downtown Phoenix--and very quiet off the main thoroughfares but easily reached! Room decor very soothing and the bed allowed me the best and most restful nights ever!

The attached restaurant and lounge (Camus) were quite a surprise. I travel extensively and this is some of the finest tasting and best presentation of a meal I have even experienced! Do try this hotel and restaurant soon. You will be delighted as was I!

• Pros: Close in, Great Restaurant Camu, Comfy Beds

05/04/05

The best hotel in Phoenix!

by benbethel

Overall the best choice for a hotel in Central Phoenix - the Clarendon uses the same beds as the Ritz Carlton and Four Seasons chains, the service is incredible, the linens/towels/robes are fantastic, Aveda amenities in the room are a plus, the rooms are large, modern, and comfortable. The location is perfect, being right in the heart of Central Phoenix. Rates are incredibly attractive, and everything was included: breakfast, parking, local/long distance phone calls, newspaper and high speed internet. The building is amazing at night - looks like the northern lights. The restaurant and bar - Camus - are amazing as well... finally Phoenix has something worth checking out!

• Pros: Amazing Beds, Excellent Service, Low Rates