Mastros Ocean Club Fish House

04/19/2008 Posted by shinobi

I had dinner here Thursday night. My colleague and I had the Seafood Tower with shrimp, oysters, snow crab claws & Alaskan king crab for our appetizer. It was so huge that we couldn't finish even half of it. It's a shame because it was so good. I had the Alaskan king crab and it was very good. I had a piece of my colleague's filet & it was outstanding. It was the best filet I've ever had, very tender and flavorful. The server was very attentive and the overall service was great. I highly recommend Mastro's Ocean Club for seafood and steak.

Pros: great seafood, steak, ambience & service

04/14/2008 Posted by moose2005

I've been to this place twice, mixed results. But just this last weekend to the Mastro's Steakhouse on Camelback at Scottsdale Rd; nice place, great bar scene, very much the hot spot and good bartenders but.. bad service from the hostess on down, really expensive food that was not any better than.. geez, buffet stuff. $14 special house salad was some shrimp in lettuce with what tasted like mayo dressing, room temperature.. ugh. 3 other appetizers the same results, we could barely eat it; passed on their $45 each steaks. They do a 3x markup on by the bottle wine, ok fine, for the visuals and the scene there I'm ok with that. Go, see and be seen, but eat somewhere else, plenty of good choices nearby.

Pros: see and be seen spot for 'mixers' and singles

Cons: overpriced uneven quality food

03/31/2008 Posted by rsp1980

I consistently enjoy the Ocean Club. In the restaurant, service is prompt and attentive. The fish is moist and the side dishes, served a la carte are fantastic and served in gererous portions. They offer a seafood tower, which is designed to your specifications with oysters, crab, lobster, etc... Everything always tastes fresh. I would highly reccomend the crabcakes. They are flavorful and almost entirely crab. The large bar/lounge is a great place to mingle, people watch, and listen to the live piano player. Drinks, especially the martinis, are made well. It is always a great experience.

Pros: almost everything

Cons: it is a bit pricey, but in my opinion, worth every penny

02/11/2008 Posted by Patricia6

The worst service at a fine dining establishment! We went to the Ocean Club on Feb 10th, 2008, my birthday, and were looking forward to a great seafood and excellent service. The waiter, Tommy, asked if we were planning on a "nice" bottle of wine. We told him we were so he handed us the wine list. When Tommy returned, my boyfriend explained we wanted a bottle of Pinot Grigio, a disgusted look came over Tommy's face, he dropped his head and after a few seconds looked up at ME and said, "Sorry, we are supposed to keep our composure," basically laughing at what he viewed as the inappropriateness of our wine selection and continued incredulously, " I thought we were going to have a 'nice' bottle of wine tonight." My boyfriend had also ordered himself a glass of scotch to enjoy before our meal so Tommy, in his rush to judgment about Pinot Grigio, assumed my boyfriend wouldn't be drinking anything so mundane and stated, "OK, a glass of wine for you and a scotch," he wasn't even going to bring us the bottle we ordered! We couldn't believe Tommy's attitude and insulting behavior so, even though it was by birthday, I said I would rather leave than have to endure Tommy's attitude. The funny thing is that Tommy was speechless when we left and I stopped to tell him I found his comments completely insulting. What is even more amazing, for a supposedly high-end Scottsdale restaurant, is that out of three hostesses and the MANAGER at the hostess stand, only one hostess muttered "sorry" as I told them the waiter was incredibly rude. The manager didn't even respond or ask what happened! Even if he was stunned he could have followed us out the door or call to apologize, they had our telephone number on the reservation! What we did get was their standard impersonal follow-up call the next day on our voice mail saying, "thank you for dining with us recently we hope you had a pleasurable experience and hope to see you again." UNBELIEVABLE and IMPERSONAL!

Cons: Tables are packed together, acoustics are horrible you can barely hear your dining companions

09/28/2007 Posted by azsunshine88

Best Seafood EVER. The best service AND the best food I have had in a long time! Sit in Brad's section to get the best!

08/24/2007 Posted by suzmatson

We went to Mastro's Ocean Club for the first time tonight and were blown away by the exquisite attention to detail and their preempting of our every need. Our server (Mitch) was there to anticipate our needs and accommodate us in every way possible- without our having to ever ask. He was a true professional and at the top of his game. If you're looking for an excellent overall experience where no detail goes unnoticed, this is the place. Pricey, yes, but worth every penny.

07/09/2007 Posted by nosrevi

This was my first time in Scottsdale visiting my boyfriends brother. He and his wife took us there after raving about the food. We absolutely loved it. We are steak eaters and the filet was the best we have ever tasted. Being from Utah we weren't used to ordering drinks. I ordered a dirty martini and couldn't believe how much I got. The best item on the menu is the butter cake. To die for! The service was the best I've seen in a long time. The only flaw was the lobster bisque. It was a little bland. I would still recommend this place to anyone with deep pockets. I also was happy smoking was banned indoors. It's nice to go home from a night out not smelling like an ashtray.

Pros: customer service

Cons: pricey

06/26/2007 Posted by ltp_tango

The Ocean Club has a very nice bar, with live piano music and great drinks. The decor and people are beautiful, and you have got to try their Chocolate Martinis, complete with a large chocolate covered strawberry perched on the rim. Awesome!

Pros: Great Chocolate Martinis!

Cons: Can Get Very Crowded, Especially on Weekends

06/18/2007 Posted by blackshirt

Over priced and not top quality food. Lobster mash pototoes were over poriced and consisted of scrap lobster meat over seasoned woth celery salt. Does not compare to a Ruth Chris or a Flemings

05/25/2007 Posted by spartan666

Before I went there, my friends told me it was a great diner. They were wrong. For a steak was undercooked and hostess were unattractive and mine seemed angry at me for no reason. My family left after 10 minutes.

Pros: Looks good

Cons: Worst service and steak I have ever seen