Reviews & Ratings for Toni & Guy Hair Salon
17 reviews
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01/31/08
RUN AS FAST AS YOU CAN!!!!!!!!!!!!!!!!! by Alice B. at InsiderPages
Contributor at Insider Pages
The salon is nice but the stylist aren't so much. The salon is upbeat and clean with a nice feel, but when you talk to the employees it makes you wonder what you're in for. I pay a bit more hoping that the more skilled stylists will do a better job but it's just a crap shoot. The last two times I was very unhappy with my hair. I don't remember the first girls name but the other is Shelly. Shelly charges $49 as she is at a higher level than others but that didn't seem to make her any more skilled. I asked for about an inch taken off and to reshape my style as the last time I got chopped, over processed and it was a grown out mess. I had the cute a line cut (Victoria Becham) that was about three inches 2-3 inches past my ears and now it is just covering them! I look like I should be wearing a flapper dress! I feel so ugly. I couldn't tell how it really looked when I left because you always have to style it yourself but I knew I didn't like how short it was. I said that I liked it as I don't ever like to cause a scene and I was in shock. I couldn't believe what I just paid to get my hair chopped! Anyway I just called to get the corporate number. The recepyionist said she had to look it up and asked me to hold. Ya right! Just as I thought the manager/owner AK got on the phone. I told him that I was unhappy and why. He was very understanding and accomidating. He gave me 2 free cuts (by him)and some free product. Because of him I will give the salon another shot and rank it Satisfactory. Thank you AK.
Editorial Review by Citysearch Editors
by Contributor at Citysearch
London-based international salon offers full range of hair care and fashion-conscious styling. Product lines include Bedhead and Catwalk.
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