Barnes & Noble

08/31/05

Great Book store and more by Kristi B. at InsiderPages

Contributor at Insider Pages

This is a great book store. We really like the children's section, there is seating available so your child can look over the books first before picking out something to purchase. I also really like their summer reading program, where you pick up a form for your child to fill in, writing info about 8 books s/he read and when you turn it back in, you'll get a coupon for a free book (there is a limited selection). I enjoy their huge selection, bargain books, and they have a little coffe shop as well.

PROS: Great selection, nice bargains, convenient location

CONS: none that I can think of

06/10/09

Where is customer service?

by LynneP at Citysearch

Today I needed some children's books and four gift cards from this mall bookstore (a total of nearly $200). I expected to be greeted in a friendly manner by a cashier, treated efficiently, and thanked at the end of the transaction. However, the clerk whose nametag read "Jason," never said hello, handled my questions and payment brusquely, and gave me my purchases without a thank you. Now I remember why I seldom set foot inside a physical bookstore any more. Amazon is programmed to appreciate my business.

• Pros: Attractive store, good selection of books
• Cons: Poor customer service

An easy-access resource for books of any stripe, with impressive children's, business and bestseller sections.

by Contributor at Citysearch

In Short
Established in 1873 and still thriving, this mainstream bookseller boasts almost 600 locations and does brisk online business as well. Ubiquitous and well organized, Barnes & Noble arranges its huge book selection in 22 user-friendly categories, from Art and Architecture to Romance and Travel. Stores host seasonal book signings and family-friendly "Storytimes." Many locations also offer music, movies and cafes that serve Starbucks coffee.