09/25/09

Poor Service

by Pamela Welch

My son took his bike in for a simple oil change and not only did they rip the odometer cable off, and the bike ran worse after the bike came back than when it went in. Plus it went back to them to fix all problems and nothing except the odometer cable was fixed. and talking to there reps. is a run around mess everything is your problem not theirs. POOR SERVICE...

07/29/09

Poor Business Ethics

by carefreecarriage

I just discovered this firm sold a $9,000 dirt bike to my Daughter-in-law who was unemployed and deep in debt at the time of purchase but wanted to buy this bike for my Son. She used poor judgement BUT there's no way she should have qualified for a loan! She's still unemployed, my son is unemployed, she's over $20,000 in debt, and the end result will be that Metrosports will be getting the bike back. Metrosports is partially to blame for this because they put a sale above their ability to pay. They didn't even check her employment , which was in California, or they would have discovered she was unemployed. How irresponsible is that???

• Pros: None
• Cons: Put sale of bike over business ethics

05/26/09

Poor Business Ethics

by angclan

I went to purchase a bike (first timer). They sold me a bike telling me I had to get their warranty service which cost about 500 dollars a year for 3 years. This service was supposedly a 6 major repairs 6 minor repairs service. That was not true I went to have them fix my bike that was damaged fairly bad and they said that the service does not work that way. They lie to you, they make you purchase items that I don't think you need or that you HAVE to take but they say you HAVE to take it.

They are garbage in my opinion.