Altered Ego Salon & Spa

08/08/07

Great haircut!

by jas26 at Citysearch

I went to the salon as a first time customer today, and let me tell you - it was great! I read all of the reviews on this site, so I thought I would try it out. I was not disappointed. Since I was a new customer, I got a deal of a free haircut with any color service...can't beat that! My stylist was Ashley, and she did a wonderful job. I couldn't be happier. She listened to what I wanted, and gave me exactly what I asked for. (Unlike my last experience at a different salon.) The highlights came out beautiful, and the haircut was perfect. I will definitely be going back again and again.

• Pros: Pretty decor, great stylists, friendly staff, convenient location
• Cons: Can't think of any!

10/05/09

Love love love them!!

by KSidwa at Citysearch

I have been going to Altered Ego for more than 6 years.

Shea has done my color and cuts for years. Tawny is amazing at doing your hair for your wedding!! And Michael does wonders for make-up. I would recommend them to anyone! Cant go wrong with Altered Ego! =)

• Pros: Friendly staff
• Cons: None

08/05/09

My Lorrie

by Koehl at Citysearch

Lorrie has been my hairdresser for 10 years. That should say how much I love her. She has always been very attentive to my hair, knows what it will do and not do, and advises me accordingly. She is careful, precise, does fabulous color, cut and style. I wouldn't consider going anywhere else.

• Pros: Beautiful salon, warm, friendly staff
• Cons: None

07/18/09

Great service from Lorrie

by gaga at Citysearch

My daughter discovered Lorrie and had her hair styled. She liked Lorrie so much that she took her three year old daughter and her one year old son for cuts and Lorrie was great with all of them. I needed a new stylist and started going to Lorrie as well. She works well with my long hair and is always willing to give me helpful suggestions. She pays careful attention to details, is aware of the health of my hair, and always gives me exactly the cut and color I want. Lorrie is pleasant and attentive and takes the time to get to know my personal preferences and responds to them. I have referred friends to Lorrie and they have had very positive service and continue to go to her.

• Pros: attractive salon, easy parking and access, great service
• Cons: none

07/03/09

Lorrie is the best!

by sarlyv at Citysearch

Lorrie has been my hairdresser for over two years now. She is awesome! She does great weaving of highlights and lowlights and if you ever want to go more daring or tone it down or make any changes at all, she really listens to what you want.

She also is great at giving advice if you're thinking about making a change in hairstyle. I had really long hair and wanted to get a shorter cut. I brought in a photo of the cut I thought I wanted. Lorrie is very visual, gave me advice for what she might change in the hairstyle to make it work for my features and then gave me exactly the cut I was hoping for! I was thrilled and got tons of compliments and it's all thanks to Lorrie!

Try her out, you won't be disappointed!!!

• Pros: Great highlights and lowlights, amazing cuts every time
• Cons: None

06/26/09

Sandra's the Best!

by JillKMiller at Citysearch

I have been going to get my hair done by Sandra since her days in beauty school. She did such a good job there that when she graduated from beauty school I followed her over to Altered Ego Salon. Sandra takes the time to listen and undestand what you want and makes sure you leave the salon happy with your haircut and/or color. I recomend all my family and friends to Sandra and haven't received a complaint yet!

• Pros: friendliness, quality of work

04/29/09

Amy rocks...

by CSMobileUser at Citysearch

I have been comming to Amy for years now and I will not let anyone else touch my head. She does awesome work. She is the pro , and I respect and trust her sometimes brutally honest opinions about my style. She has never let me down yet. I've sent my family and friends to her as well and everyone loves Amy and the work she does. Thanks to Altered Ego for having top notch stylists.

03/24/09

Excellent Color and Cut

by LawlibraHrvd1982 at Citysearch

I was referred to Amy by a friend. She is absolutely a color artist. She matched my haircolor perfectly to a picture. She listens in her consultation and provides a professional expertise service. I am so happy to become aquainted with this salon. Everyone there is so nice and friendly. I would highly recommend.

• Pros: Great Services
• Cons: None

03/23/09

Excellent Hair Color by Amy

by Legal5050 at Citysearch

Amy is the best! This stylist has an excellent sense of balance with color and style. She blended three colors giving me that dimensional look that has been difficult to find in a stylist since I moved here from New York. She came highly recommended and I agree she is great. I like this salon everyone is professional, happy and warm with a cute coffee shop. Thank you.

• Pros: Best blend of colors
• Cons: None

01/09/09

Very satisfied!

by vmc1973 at Citysearch

I am very pleased with Alter Ego. I have been there 3 times and I always love the results! Laura is the stylist who cuts and colors my hair. She does a great job on the color. It looks very natural. She has given me several great haircuts and I get lots of compliments about my hair. Frankly, I don't like being at the salon for more than a few hours. She never keeps me waiting and I am usually out of there in two hours. I highly recommend this salon. The staff are friendly and it isn't overpriced.

• Pros: parking, coffee shop next door
• Cons: far from my home, they don't carry the hair products I prefer

01/08/09

Disappointed with my first (and last) visit

by vinds at Citysearch

I have been trying to find a regular hairstylist since I moved to Tempe 2 years ago. I found Altered Ego through another review site and like here, there were tons of great reviews so I thought I'd give it a try. I saw Amy who was the first person to have an appointment open. Before coming in, I had pretty thick side swept bangs that had really grown out and I wanted to trim them up and get an all around reshaping, nothing major. At first Amy cut my bangs very thin and wispy and just on one side of my hair. I asked her to make them a little thicker and more side swept which is a pretty popular style so I thought she would know what I was talking about. It still wasn't coming out right, so she went to get the owner, Tawny. I thought Tawny might step in and try to restyle my hair. Instead she just tried to convince me to like it and then told me that if I didn't, to just wait until it grew out. Finally, I gave up and went home. Later that day, I went out and bought some haircutting shears and completely redid my bangs. I am much happier with them and have had several opinions from people who say they look better now.

Not only am I disappointed with having paid a fair amount of money for a haircut I wasn't happy with but I was also disappointed with the stylist and owner basically telling me I was wrong for not being happy with it. I'm not sure what the clientele base is here, but I did not get the feeling that they mostly catered to a young, stylish crowd which is more of what I was after. I usually let the stylist use any sort of new or creative techniques they have to try out something different and I'm happy as long as it looks good. Unfortunately, that was not the case at Altered Ego and I will not be going there again.

• Pros: Easy to find location, nice looking shop
• Cons: Poor customer service, did not leave happy