08/24/09

Bad experience , not going to order again

by drmast

I will not order from here. They must have this machine line mentatilty here. Heck my order was placed at 1:30 in the afternoon, so there would not be a big rush.

1) Food was packed poorly. I ordered two lunch entrees and one spilled in the other

2)The crab puffs were burnt, They told me I had to drive to get the crab puff exchanged. Why would they turn out bad food? Could they not see that it was burned?

3) To make matters worst the egg roll tasted so awful.

4) They can' t follow directions or use mapquest.

• Cons: Bad service, burnt food

04/09/09

worst chinese "food" I have ever consumed

by Grepdogg1

I have not idea how this place is still open. I can handle it when food smells bad, but when it tastes bad, I can't take it.

I do not know what the deal it - but even the the vegetables are gross. The beef and chicken are inedible.

I am not exaggerating, the worst take out I have ever eaten.

• Pros: delivery, on reason in business
• Cons: poor food, average prices

04/04/08

Great food and great price

by Jchung44

I have been coming to Pong Pong for at least 5 to 6 years and I have never been disappointed. The food is great and always fresh, there is barely any wait time if you go to eat there or just pick it up, and the price is better than anywhere else in Phoenix. You get so much food that it will definitely fill you up and most people probably wouldn't be able to finish it all. Delivery time also isn't that bad because when they aren't really busy I can get my food in about 20 or 30 minutes. If they are busy it can take longer but still faster than most places. I love the Lo Mein, Pong Pong chicken, mongolian combo, chef chicken, and the chicken with mushrooms. Oh, I love a lot of different things there. I'm definitely a regular. This is one of the best kept secrets that I have found since moving to Phoenix.

• Pros: Great food, great price, really fast

03/22/06

Best Chinese Food By Far

by jaden26

This is the best Chinese food in the Valley. My friends and I eat at Pong Pong every week. Delivery time is usually 30-45 minutes. Like all restaurants, delivery is slower when it's busy. The food is always fresh and the best quality. I know friends who drive miles out of their way for the Chinese food because they are out of the delivery area! Most dishes are white meat and they are very flexible with substitutions. Highly recommended!

03/16/06

the worst chinese food in the Valley hands down

by grepdogg

Pong Pong has been steadily going downhill in the past 6 months, last nights delivery was 1 hour, food was packed poorly, pepper steak beef seemed like from a can - disgusting sauce, vegetable chow mein noodles were overcooked - veggies from freezer or can, lemon chicken breading poor, no lemon flavor - had 2 lemon wedges stuffed on top, no chopsticks to boot. Stay clear for own good!

• Cons: slow delivery, gross food, bad packing

08/24/05

Awesome Chinese finally

by bschild

This is my favorite Chinese restaurant here in arizona. I would rather order from here and take home than go to a nice restaurant with lots of ambiance but no taste. This is as close to China town San Francisco that I have found in 20 years. I think I have been a loyal customer for almost 11 years now. Make sure you try their pot stickers. They make those by hand the way they are supposed to be done. Not frozen like those nice Chinese restaurants with all the ambiance

• Pros: they deliver, great food

03/28/05

User review by justafoodlover

by justafoodlover

They were very quick in making our food and setting it up so we could take it home. Friendly service, quick and simple chinese food-even late at night.

01/02/04

Quick cheap food

by jshull

When entering the restaurant, I quickly thought, "uh-oh, this may not have been a good idea." The reason for the trepidation was that the inside of the place was a dive. You order at the front, and even though we ate there, they handed us our food in to-go containers at the counter. As long as you aren't coming here for a nice dine-in experience, you will be very pleased. The food was excellent, and price was very cheap. There are not many vegetarian options, but there were a multitude of shrimp, chicken, and beef options, and we were very satisfied with the food quality and taste.

• Pros: Cheap, Fresh delicious food, Quick
• Cons: No ambience, Mainly to-go place

10/30/02

good and cheap

by ansnow

If you're looking for good, basic, inexpensive chinese take-out then this is the place to go. The service is quick and there are several vegetarian choices.