12/21/08

Great customer service

by starlightaz

Ive been coming to this Walgreens for a few years as it is closest to my home and open 24 hours. Have to admit, in the past this place seemed to be in a state of disorganization and customer service was lacking in places. But I write this review because of an experience I had a week ago. Things have changed here, for the better!

Outside the store was clean no shopping carts like there usually are littered everywhere. Store was neat and clean and very surprising because it was busy with the holidays! I was in around 7 at night and was greeted by the manager who was right by the front door with the service clerk. He had a really charming personality and was so HOT (I digress) but a refreshing change from how boring it always seems in here. He went in the back to get some stuff for me which he easily could have just said sorry we're out, but he did that for me and made my day (really, he has no idea). I just got the feeling he really took care of himself (by his appearance) and the store too and I hope this trend continues with all the stores I shop at. Now, I can't wait to get my prescription filled. Doesn't that sound corny?

• Pros: neat, clean, good customer service, FAST
• Cons: Item wasn't on shelf

Illinois-based drugstore chain serves neighborhoods with fully stocked stores and modern amenities.

by Robyn Galbos

In Short
Founded in 1901 in Chicago by Charles R. Walgreen Sr., this neighborhood pharmacy has grown to be one of the nation's largest drugstore chains. Each store carries 25,000 different items--from cleaning products to electronics and greeting cards. Store features include a computerized system connecting pharmacies nationwide via satellite, grocery-store food aisles, one-hour photofinishing and an automated phone system for prescription refills and pre-arranged pickup times. Other services include in-store flu shots and childhood immunizations.