Applewood Pet Resort

07/31/07

Applewood really is world class! by sasha w. at InsiderPages

Contributor at Insider Pages

My dogs love to vacation here. They romp in the big grass yards and swim in the special pool. I don't mind leaving them at Applewood because the place is SO CLEAN!! My first choice is to take them with me, but let's face it, you can't always do that. So I love that Applewood is there for us and I can rest easy that they are well cared for while I am gone.

03/26/09

day care

by nanceee at Citysearch

I work long hours and I love the fact that Applewood is there on the way to work and ready to whisk my dogs from me. The front reception employees are there to help - I feel they understand that I am in a hurry every AM. My dogs would spend all day making a big mess if I didn't have daycare. The dogs love Applewood Day Care and so do I.

• Pros: hours
• Cons: $

03/24/09

Dogs Love

by mary2020 at Citysearch

We have two large dogs that really need to get out and exercise. Applewood does offer that opportunity for them to run in a big grass area not just the cement dog area. The front desk is very friendly and helps me when I come in with my sometimes very excited kids. They also offer peanut butter kong toys to keep the boys busy when inside. I am very happy with everything about this pet resort and plan on using them again.

• Pros: Big yards - clean - doesn't smell
• Cons: none

03/22/09

Great resort for dogs

by Zipper at Citysearch

My dogs love Applewood - when Zipper gets there she can't wait to get out of the car.

The front desk personnel is great - they call me and my pets by name, asking does Zipper and Penny want a grooming before they go home on Monday!!!! I have been to many kennels and most now offer a wide menu of activities, outings, treats, and grooming. After trying a few I have become a frequent visitor at Applewood for the past 3 years - my searching days are over.

I trust my dog's instinct and they tell me Applewood makes them happy.

• Pros: Location
• Cons: none

01/18/09

Applewood is OK - they do nickle and dime you for everything - staff needs some training

by azphoenix at Citysearch

Applewood is OK on the surface. There is a check-in staff member who is not at all friendly, rude and seems to only care about how many "extra" services she can sign your pets up for and boy does she love to enforce all of the rules they have. They close at 3pm on Sunday's, I am sure this is done to increase their night stays and fees as so many people are late returning to town when a flight is late. They also nickle and dime you for everything. They do not take any of the pets out to potty after 6pm unless you pay extra fees for it. Pets cannot go to an outside kennel at all to potty when they need too. If you want your pets played with or any attention paid to them, there are extra fees.....these can add up quickly on top of their daily boarding fees. This place is NOT a "resort" it is a boarding facility only where your pet is placed in a box, given water and fed. Would suggest other places where they interact more with your pet than Applewood does. They have no web cams so you can checkup on your pet, I don't think they want you looking at their operations on the web.

• Pros: Good location
• Cons: Staff not friendly, too many "extra" fees, pets have to adapt to their schedule and rules

04/11/08

Outstanding Pet Resort!!!

by shihtzulover at Citysearch

I have been coming to Appelwood for years. And I love seeing famliar faces. So it was so nice seeing that MIRANDA IS BACK!!!!. Its nice that everyone remembers your name, and they all seem happy when you walk in the door. My dogs love it to. There is another girl that takes your pets and she is GREAT!!! I think that every dog loves her because my seem to.. They cant wait to get in the door just to see Monica. I mean really when i turn on to Lincoln my dogs start going nuts. This place is GREAT i cant imagine going anywhere else they treat your pets like thier own.

• Pros: Everyone remembers you, pet lovers

04/11/08

Great place to bring your pets!

by petcrazy at Citysearch

My experience at Applewood Pet Resort was 5 star!! The staff truly cares and you see it from the moment you check in. At check in I was extremely nervous and the staff did a great job calming me and explaining the exact routine for the pets. We scheduled the works. I have 2 dogs and a cat and they came home with no problems what so ever. The grass play yards are incredible.

• Pros: The Dogs can go outside and night time potty breaks

03/16/08

New Ownership at Applewood Pet Resort ? Less than standard service lately.

by djm5hounds at Citysearch

The once friendly atmosphere now seems very hectic, and in genuine. I remember a time when I would be greeted by name -sometimes at the door with help into the facility with my over-anxious brood of pets, not a chance now! The lack of service this last time unfortunately went beyond the counter, my dogs were scheduled for several activities while staying (as usual), and when I came to pick them up, my bill was much lower than anticipated(something you don't typically complain about *lol*), and when I questioned this, I found out that they did not get ANY of the yard time I had requested, (and yard time DOES NOT come AT ALL unless scheduled and paid for), nor did they get their treats, and potty walks, --talk about a guilty feeling mom! At least I could take them home and love and cuddle them to make up for it- well cuddle was out of the question, as they were in dire need of baths, which I was told that I also did not schedule, (although I remember having the discussion when I dropped them off, and requesting an oatmeal shampoo for my oldest dog who has itchy skin) Well to say the least, my pups were happy to see me! I was also told my pets' 'Report Card" indicated that they did "Great", --but great at what? With no playing, what does that mean exactly? They didn't fight? I asked, but they all must have thought I was being sarcastic, since nobody answered. I am sure they could tell I was a bit unhappy. Over all I was just really disappointed, mostly because I have been an Applewood client for years, and my routine of activities is standard, and EVERYONE failed to recognize that my babies got nothing this time, couldn't someone have called me to verify this big mistake?.

What is happening? Is there new ownership? The entire staff certainly seems to be!

• Pros: large nice yard space
• Cons: less than great service, pets might not get what you ask for.

06/29/07

Perfect place to board a pet

by rustydog85258 at Citysearch

Applewood Pet Resort is a lot nicer than some people resorts I have stayed at!!!

Nice atmosphere, beautiful grounds, pleasant staff. And you need to see the swimming pool! My Lab loves to visit here -- on his vacations, when he swims and plays fetch in the grassy, shady backyard.

Love it!

• Pros: Everything
• Cons: A bit of a drive from my home in central phoenix.

06/27/07

The world's best boarding kennel.

by doggielover1001 at Citysearch

This place is wonderful. My dogs love to go here -- they pull me to the front door when we arrive. The staff is friendly and kind and they clearly love their jobs!

When I pick the "kids" up, I get a report of how their swim & play activities went!

Highly recommended.

• Pros: Excellent care in a beautiful setting. Friendly & efficient staff. Reasonable prices -- which I didn't really expect!
• Cons: None