08/28/08

Poor customer service

by twodoghacienda

Can the front desk receptionists be any more rude? Even if there is no one else in the lobby they totally ignore you. I've waited several minutes while 1 receptionist was filing her nails. She totally ignored me while the second receptionist was carrying on a conversation on the phone. The way she was giggling I'm sure it was a personal call. Either way, at least they should have at least acknowledged my existence instead of just staring blankly at me. All I wanted to do was pay my electric bill. After a few minutes of waiting and being ignored, I left my payment lying on the counter. That was 4 days ago and it still hasn't reached my bank. I'm assuming they threw it in the trashcan as soon as I left.

• Cons: They need to train their front end help