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Arizona Biltmore Resort & Spa

2400 E Missouri Ave
Phoenix, AZ 85016
Phone: (602) 955-6600
Fax: (602) 381-7600

Ratings & Reviews Summary for Arizona Biltmore Resort & Spa

What Users are Saying:

  • Good for business
  • Romantic
  • Good views
5 Star Rating
 
(2 reviews)
4 Star Rating
 
(1 reviews)
3 Star Rating
 
(1 reviews)
2 Star Rating
 
(1 reviews)
1 Star Rating
 
(0 reviews)

User Reviews for Arizona Biltmore Resort & Spa

5 Star Rating: Highly Recommended

02/27/2008 Posted by westsideguy007

My friends and I will get rooms and just hang for the weekend at the pool, get massages and relax. I also had my girlfriends parents stay there when they came to visit and they loved it!

Pros: Great Place all around!

Cons: Can have lame/snobby people there

2 Star Rating: Below Average

12/25/2006 Posted by ehatchell

First off, I'm comparing this resort to similar resorts like The Phoenician, Royal Palms, Four Seasons, etc. where I have stayed and I rank it about a 2.5 out of 10 for a few reasons. The first room we were put in had a very large and live critter on the floor. This immediately turned my wife off, so we moved to the next available larger room, a cottage. The cottage was clean, but the TV had a horrible picture (snowy) and the online system (for ordering movies) was broken. After several calls to the front desk and being told "engineering was looking into it", we just gave up. Ok, a rough start, granted a TV isn't everything, but I expected it to work with football on. For dinner, we invited a few family members out to dine with us, so we decided the Wright Grill looked to have a good menu and had openings. A few of us had beef filets which were supposed to be medium-well, but ended up being closer to medium rare. To further add issue to our night, our niece received her pasta off a kids menu that was so spicy hot, it upset her. After trying it, it almost made my eyes roll with water. Unacceptable. The rest of the food though, was fine. That next morning, the shower would on and off spew out brown/orange stuff onto us. So, we called about it and received the same, "engineering will look into it". I still am not sure what this stuff was, but we're not into showering with crud in the water. During our visit, my wife did have three sessions at the spa and had nothing but good things to say. I also had good experiences at the cafe, front desk, pool, room service, but the lack of follow thru to our problems (albeit minor), prompted us to check out early. The grounds of this hotel and architecture are amazing and add to a good experience. I however, would not stay here again based on my experience. Compared to other luxury hotels in the area, we would tell our friends to check out the Four Seasons, The Phoenician, Royal Palms, etc.

Pros: Service, architecture

Cons: Room quality, follow thru on issues during stay, food quaility (cooking)

4 Star Rating: Recommended

08/10/2006 Posted by stephdemuth

We stayed here last week during the off-season and were pleasantly surprised. We were told there would be construction, but this was not an issue or obstruction. The architecture was amazing. The grounds were beatiful. The pools were well maintained. There was a mixture of families, couples and groups of friends. The service was nice and efficient. The Biltmore is an EXCELLENT VALUE!!!

5 Star Rating: Highly Recommended

07/22/2006 Posted by nj4life

just finished a 7 day trip to this resort for a work conference and am wishing I could spend a few more there! The rooms were enormous and very well equipped, nearly as large as my tiny NY apartment! I didn't get a chance to try andy of the spa packages but I did get to go in for the free jacuzzi, steam room and sauna! All in all it was probably the best hotel I've ever stayed at! A++!

3 Star Rating: Average

04/14/2004 Posted by tj1212

We stayed recently at the Biltmore and found the spa, the main lobby and the view to be the strong points. Our room was in the main building and directly overlooked a large interior courtyard. The Biltmore is a destination for large business meetings. Large corporate tents and large groups of people in dockers pants and polo shirts congregate in the courtyard for their evening functions. Adjoining the courtyard is a seating area. The visitors will sit in the seating area, drink adult beverages and tell stories that business people tell when required to gather on an annual basis. So.....If you are seeking a quiet, intimate getaway where manuevering between business travelers and not being able to get a quiet rest because of the "noise" from downstairs is not your thing, I'd suggest looking elseware.....but if you like this sort of thing, the Biltmore is your place...

Editor's Review

An ultra-luxurious resort with all the amenities, which set the standard for rest of the Arizona.  See the full editorial review.

Insider Tips

Look Good

A state-of-the-art spa is on-site, where you can be pampered with massages, body wraps, facials and more.

More Insider Tips

Hotel Information

Parking

  • Lot
  • Valet

Payment Types

  • ATM
  • Discover
  • Diners Club
  • Visa
  • Carte Blanche
  • American Express
  • MasterCard

Recognition for Arizona Biltmore Resort & Spa

2007 Audience Winner - Family-Friendly Hotel
2007 Audience Winner - Hotel Dining
2007 Audience Winner - Hotel Pool
2007 Audience Winner - Hotel Staff
2007 Audience Winner - Luxury Hotel
2007 Audience Winner - Pet-Friendly Hotel
2007 Audience Winner - Romantic Hotel
2007 Audience Winner - Tourist Hotel
2007 Audience Winner - Weekend Getaway Hotel

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