Showcase Honda

06/01/05

Watch out for these slick talkers

Contributor at Insider Pages

I took my Civic to Showcase to get it serviced right after I moved to town. They seemed nice enough, did the work I asked, sold me a few more things, and then I was off. Two weeks later my car broke down, I had it towed to the store, and they fixed it, but tried to charge me $50 more than I had been quoted on the phone. After all of this, I took my car to a few other places to get estimates on the additional work that they said needed to be done. No one else agreed the parts were damaged that Showcase said were broken and needed to be replaced!

To top it all off, they called me the next week and tried to sell me a new car.

01/12/09

Showcase Honda Internet Sales

by centurion059 at Citysearch

I was interested in a pre-owned vehicle. Featured on the Showcase Honda website, I forwarded pictures and discriptions to family members spouse and mother for thier feedback. Castenada starts sending them emails as though they were the intended buyers!

All the while, he doesn't even know I'm the potential customer because I never contacted him for any information. He got very nasty with my senior mother a retired Army Officer who asked him to stop contacting her via email. After researching the reputation of the dealership. He sent a rude email to her informing her that SHE was the one who contacted him for additional information. He abruptly informed her in an email that SHE could opt of of future mailings if SHE didn't want to be contacted by HIM. I encourage everyone do online research reviewing the horrible reputation this dealership has with customers present and past.

• Cons: Perform Online Research Concerning Dealer Reputation.