06/06/09

WIZE computers are awesome!!!

by SSsloper

i am on my third computer from WIZE. years of great service. two of the 3 still work. my 1st one quit working and i took in into the store. it was there a couple of days. they found a tiny resistor on the side of a hard drive that had burned out. there had been a lightning storm that weekend. so i bought a rated surge protector. now i am looking at having them put all my computers onto my own home network. i will be able to have my computer call my phone. my phones display will then show me feed from my cameras at home, all through a computer they first charged me ???$180.00 for!!! wize computers is awesome!!!!

• Pros: well versed technicians, up to date tools, technology
• Cons: none, yet.

10/22/08

Best Computer repair....anywhere...the Wize Guys

by snoozinphx

WOW... Can't say enough great things about Warren , Rob and Kristen. I went in with a laptop that would turn on, but, you couldn't see anything on the screen. The answer was a simple transistor and bulb. NO BULLSHIT...no fooling around. Just bing, bong, boom. Done. Best of all it's GTD for a year, parts and labor. They also ran a full diagnostic on it for no additional charge and guess what....found nothing else wrong with the machine. Now when can you say that ever happens to you....like NEVER. No extra selling, no up selling. Just here is what's wrong, we can fix it, great price (half of what I was quoted else where), and a great GTD to boot.

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Warren the owner was knowledgeable, funny and friendly.

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Rob took the screen apart and showed me exactly what they were talking about.

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Kristen took my information..with a smile (not that indifferent attitude you get now days)gave me my cost sheet, GTD and pick up time.

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I Just can't...say enough about them, I just wish more people ran their businesses with as much integrity as these folks.

• Pros: knowledgeable, fast, friendly,extremely affordable
• Cons: That I didn't go there first

06/09/08

Added hard drive

by swpsim

When the hard drive in my Dell machine ran out of space, I took the machine to Wize. They added an additional 40Gb drive and cleaned up the machine for a very reasonable price.

• Pros: Personable service
• Cons: It took them longer than initially expected, but still less than a day.

03/01/08

Why go anywhere else for PC doctoring?

by crystalds

WOW, I consider myself a personal friend of Warren's (owner) so this may be a bit biased. I am a single mother of 3 with a budget! Warren treats me like a person, not like a number. He knows my name when I walk in and asks genuine questions about my family! I have taken several different computers to him for repair and have purchased a couple from him. He's MORE than fair with his prices, he's competitive, and he won't take advantage of you with excuses! He's very easy to work with and knows his PC stuff! Rob is excellent with repairs and will let you know what the issue is and how to prevent it the next time!!

If you have computer issues - take it to the WIZE guys!

• Pros: Service, PC Knowlege, Prices
• Cons: parking is a bit sketchy

11/18/07

making amends

by jjburrows

At first I blamed them for not having a working computer after bringing it home, which im sure alot of people do. Heres what I found out after having a long talk with the owner. He explained that there is a lot that gets missed when getting your computer fixed. I first did agree that I could have payed a little more attention when dropping it off, he really did spend alot of time explaining all the possible problems and cures. There was no gharge to look at it and the remady was more than competitive. What they did was take my hard drive that was beyond file repair, make it a second drive and then put a new drive in so I would have a new windows and be able to keep my old data (always always backup) when I got the computer back and saw that there was no sign of my stuff (the way I was used to seeing it) I was furious. so I went back to Wize computers and threw a fit. The owner I forget his name, waited for me to finish and said simply theres a lot to explain. Lets start at the beginning, first the new hard drive is only a new Windows. this icon on your desktop is a link to your old data. Second, we cleaned your data for you but your original windows could not have been fixed so now you have to reinstall all of your old programs. When you do your data will automaticaly open with the apropriate program. We will help you if necesary. At which point it became very clear to me that they had told me exactly that whenI dropped it off. Needless to say Ive done more business with them. They are thourogh. good prices (the new hard drive, new windows on the drive and cleaned my data 175.00. I checked, thats about 150.00 lower than anybody else on average) I saw those other reviews. Im not sure what they missed but from now on I will spend the time for their knowalge and my questions. Now days there is so much more to computers than when i used my trs80 to write letters. Thank you Thank you to Wize computers we gave each other the time to work it out you guys are great

• Pros: GREAT ABILITY TO WORK THROUGH PROBLEMS ONCE I LET THEM
• Cons: THERE IS SO MUCH MORE TO COMPUTING THESE DAYS ALWAYS BACKUP

06/19/07

amazing service!!!

by danielson777

i got my computer fixed about 13 times now and it always works perfectly! everyone should give this place a try!

the owner was amazing and as nice as can be! he presented himself very professionally.

• Pros: awesome

04/09/07

Horrible Service

by gilmore29

I high recommend to stay away from this place. Owner was rude as could be and was placing the blame all on me on why my laptop is still broken. He was swearing at me while customers were in the store! I had to take it in 3 times and it still is not fixed. Horrible service!

• Pros: None
• Cons: Service, Owner, Dirty Store Front, No follow Up, No follow through with warranty

03/04/07

Wize Computers

by azcactuslil

Have had problems with the computer since I bought it (10 days ago). We have had to take the machine to them 3 times now I still can't access my D drive. Extremely Frustrating. Wouldn't recommend them at all.