Mesa >Automotive Sales & Services > Meineke Car Care Center
2343 E Baseline Rd, Gilbert, AZ | Directions 85234-232633.378968 -111.782805
Mon-Sat 7:30am-6pm ; Sun Closed
My experience has not been very pleasant at all! I have been going to this Meineke since 2009 for oil changes etc. The past 2 times I have been there the guy by the name of Alex told me that they lose $5 everytime they do an oil change for me. Honestly, I ignored it cause frankly I just need the oil change done nor do I care considering this is their advertised price. This morning I went to get my oil changed again and I was told that the ADVERTISED price of $9.95 no longer applied to me because they lose $5 everytime and that the next time I will be charged another NON advertised price. On top of that when I walked in I said "good moring" and Alex replied with "it would be a lot better of a morning if you did something other than an oil change". Is it my fault that my vehicle does not need any other work done?!?!?! He was INCREDIBLY rude! Regardless, I left my vehicle there to have them do the work. I came back an hour later to find my car in another parking lot that I had to walk around this brick wall and walk in dirt to get too that was behind their building. Needless to say they lost a 3 year customer for these acts. I also used to refer people there all the time and that has stopped effective IMMEDIATELY.
Wonderful Job awesome New Manager – I was passing by and saw the sign turner with a 9.99 oil change. Screech ... had to get my three thousand miles past due service done I opted for the 19.99 oil change with the works and it also included roadside help like triple a for the next four months for FREE!!!! Really had a good coffee machine while i waited with decaf as im pregnant and the new manager Alex was knowledgable honest and very sweet. He did not push any other services and gave perfect customer service will go there for my brakes and anything else they can do!!! love it!!
great service – we knew we needed brake as they were make noises... we took our car several places all were well over 450 bucks... brakes plus, minus, masters, etc marc and crew were great they got us going for 325 and said they cover everything for a year... a bunch of nice guy...
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