I am new to town, so I searched google for a good place to get my waxing. (It can be scary out there!) I saw that this place had some good reviews so I took a leap of faith and made an appointment. I am soooo glad I did! This is the best brow wax I have ever had. I was not even red after and they have never looked more perfect. When she waxed my bikini area, she used hard wax, which was much more gentle than the place I used to go to. All in all, it was a success! Next time around I will try a facial!