Gilbert >Clothing > Polka Dot Skull
323 S Gilbert Rd, Gilbert, AZ | Directions 8529633.344128 -111.789514
Neighborhoods: Farmhouse Meadows
If you want to meet the MEANEST store owner ever.... – you can find him at Polka Dot Skull Clothing Boutique located in Gilbert. His name is Chris. On second thought, DON'T go there because I would not want you to experience what happened to me. That is why I am sharing my review:
I went in with a friend to get our shirts personalized with our son's name and football numbers. I paid up front for this service (which was a total mistake) because when I picked-up my shirt, it was not completed to what he had assured.
I was told to return in a few days. When i returned the owner Chris said his wife had the shirt and couldn't bring it to the store. He told me to come back another day and at that point I asked for my money back. Then for no apparent reason, the owner went to the corner of the store, pulled out my shirt, handed it to me and told me to leave. Once more I asked for a refund and then Chris said "no way! Get out of my store or else I'm calling the cops." He then picked up the phone and started dialing and practically kicked me out of the store.
At that point, I had 2 kids and my sister waiting in the car so I left frustrated, confused and in tears.
I let several days pass to think about what had happened. I emailed Chris and simply asked for my money back and perhaps an opportunity to resolve the situation. Instead he fired back with a respond by saying
he would've have had offered if I was not so demanding.
Please do not take this lightly and read Heidi A.'s comments as well from 6/6/2010. I do not want this to happen to anyone else nor support this type of local business owner. I have worked in the hospitality industry and customer service for many years...no matter how valid or invalid the situation, no one deserve to be treated like the way he had handled in the threatening and humiliating action manner.
Polka Dot Skull has many other TERRIBLE reviews on Yelpcom and Yellowpagescom from customers stating very similar experiences. All of the complaints are against the owner.
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