Gilbert >Auto Dealers > Horne Kia
1025 N Arizona Ave, Gilbert, AZ | Directions 8523333.367573 -111.841137
Terrible customer service. I would not recommend buying a car here. They underestimated my trade in by $5,300.00 and haggling with the back and forth with the sales manager was unreal! After 3 hours of hostage negoations I left empty handed.
Drove to Tempe KIA Dodge what a good choice.....in less than 2 hours I drove home in my new Coupe and received KBB value.
Not A Good Dealership – What a horror story with this dealership. I have been paying on a 2010 Kia sorento I still owe 39K thanks to the thieves in the finance office who wrote in nearly 9K worth the extra crap into my contract. My bank said if I wouldn't have put down $10,000 they would have never financed it as the sale amount exceed the value by 140%. I trusted these liars and just signed my life away.....please don't be their next victim .....read that contract and never trust a car salesman especially at Horne KIA. They would probably screw their own mothers if they had the chance.
Awesome Car Dealership! – My family and I have been very happy customers of the Horne Kia Dealership. I went to buy a car there and they were very professional and not pushy at all which I really liked. They found me the perfect car and everything went so smoothly. Sam, Jim and Diego were very good to work with.
TOTAL – Total deception met with hostility........read all of your contracts, watch for the Switch-a-Roo back in the finance office. Never sign something and then have them reprint it because you allegedly signed in the wrong spot .....numbers will change and they wont be in your favor! Watch our for their service contract , represented as oil changes, filters etc .....this $199.00 fee turns into almost a $1,000.00 service contract.
Gap insurance is a $600 dollar item they will push upon you......my insurance carrier provided this for a one time $29.00 charge. Clever folding of paperwork so you think your signing up for one thing and you actually get something else..... is their best trick of all. (this guy must have worked a carnival)
By far this is the most unbelievable pack of car selling wolves in sheep's clothing I have ever met!
First words your going to hear is how the place is run by a nice Christian family P.L.E.A.S.E. Making profit is one thing, doing it illegally is another......took me one of those fancy attorneys to unwind my deal.Don't be fooled by these seemingly nice people, wait until something goes wrong and see how truly these vicious people become including the Sales Manager who is a complete tool......he actually blamed me for their fraud and deception. So you take responsibility for any of this he stated in a raunchy manner.......Why would I take any responsibility for your fraud I replied.I wouldnt buy a hubcap from these people yet alone an entire vehicle!
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