This place and Pro Nails by Tina (same owner) are unprofessional, uncaring, and generally rude to it's customers. The 2 techs I've dealt with were pleasant enough (although they were pushy & answered cell phones while working). My issues started when I tried to use a gift certificate my husband bought me awhile ago. It had NO expiration date and was written on a laminated, decorated cardstock printed with the company name, so I had no reason to believe it wouldn't be honored...it wasn't. I was given many excuses such as it was an "old style" gift certificate, the company has changed owners, there's no dates on it, etc. Why is that MY fault??? This is what we were given to use. THEN to top it all off, when I spoke to the manager, I was laughed at, belittled, AND accused of getting the thing out the trash and writing it myself!!!! I'm PISSED! There goes $50 down the drain when we could really use it. Needless to say I will not be going there ever again and I hope you don't.