Peoria >Auto Dealers > Larry Miller Toyota (Peoria)
8425 West Bell Road, Peoria, AZ | Directions 8538233.636767 -112.242961
Yesterday my son and I went into purchase a new car. He has excellent credit, paid off a car and bought another one. After a few test drives and talking in regards to price and payments we finally agreed on a price and terms. I'm not clear on why they brought the sales director over but they did and when he met us he was rude. He asked what our problem was we stated nothing we just wanted the best price and terms possible and advised what chevy was willing to do. Again at this time we were ready to buy the toyota. He laughed and said then go to that dealership. Both my son and I looked at each other and said ok, got up to leave. He started hackling my son who is a disabled veteran and yelling at us. I turned and said sir we are leaving and there is no reason for the disrespect or the yelling. He raised his voice and told me I needed to be quite for a minute and listen. I was actually being calm and respectful at this pint and had not even raised my voice. My son then yelled back to never speak to his mother that way and walked out. I asked for his card and went to walk out. The man followed me out to the car still yelling at me and my son even though we were trying to leave the premises. He hackled my son saying he would never get financing there ever and we wouldn't be able to buy a car anywhere, even though my son just purchased a new honda a few weeks ago. I was very scared at that point. I have never had someone attack us like that. The sales rep even apologized to us and said we did nothing wrong. We were ready to sign papers. I was actually scared for our safety at this point.
Larry Miller Toyota is the best in customer service! The parts department is outstanding (specifically Karen Morgan!) She is very pleasant and all about customer service! She will help you find what you need with a smile on your face!
Great experience. Just got my new Camry SE and I love it! Thanks to all the folks at Larry Miller Toyota in Peoria - you rock! And a special thank you to my saleswoman Maria G. :)
I would highly recommend this dealership to anyone. I agree with Tony...Maria G was fantastic to work with and I really appreciated how low pressure she was. She made me feel comfortable from beginning to end! I love my new Camry and It was so refreshing to experience the professional sales(woman)ship and friendliness of Maria.
MARIA GALENTE...The only person you need to work with when going to get your next new or used vehicle - especially Toyota! She is the nicest, most honest sales person you are really going to find out there. These kind of people are hard to come by so if you are ready for your next car, truck or SUV and Hybrid then go see Maria.
She will treat you with respect and courtesy, and work with you to make a fair deal for her, you, and Toyota. We will recommend her to all our family and friends.
My overall experience was AWESOME!!!!! My Salesman Tony Taylor was EXCELLENT and provided us with 1st Class Service & Honesty. He listened to what our needs where in a vehicle and explained why the Toyota Sienna was the perfect vehicle for us. I will refer all my friends and family to Tony Taylor at Larry Miller Toyota.
Amazing service! Karen Morgan was a huge help and I will definitely recommend Larry Miller Toyota to my friends as long as she works for this company!
Mike Ross Has been my service Advisor for years. He goes above and beyond to help make the car dealer experience easy. He is an asset to the company.
I have been a customer at Larry Miller Toyota Peoria for 9 years! I have purchased 3 cars and have always had them serviced there as well. I highly recommend Rick Emerson in the Service Dept, he is great to work with!
Horrible Service Department – I had a horrible time with their service department. It took 3-4 visits for them to try to fix my vehicle. On one occasion they forgot to order a part (or lost it or someone else took it) so I drove down there for nothing as they didn't even bother to call me to tell me in advance. In the end, my vehicle still wasn't fixed properly so now I have to take it somewhere else. Total waste of time and money.
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