Peoria >Mercedes-Benz of Arrowhead
The staff is very friendly. They appear to be willing to step up and provide a competitive price, and they say service. When we purchased our new car it was not as clean as it could have been. They arranged for us to return and have it cleaned the following week. They did miss a few small items but overall it looked great.
From the moment I contacted Joe Ramirez
by email and on through the entire process he was very helpful, answered all our questions and, was very patient.
I have purchased many cars over the years and would rate Joe among the very best.
I just purchased a used Mercedes in Phoenix (I live in Albuquerque) and because it had a service issue, I contacted Vern Foutz, Service Manager, for assistance.. Vern went above and beyond the call of duty to make sure that I received the assistance that I needed. If you have a Mercedes with a service issue, call Vern, I'm sure that he will help. Thanks.
everything was done to my satisfaction, ontime, car was washed even I didnot have a prior appointment for services
i enjoyed a good overall experence with dealership, sales personnel, registration / finance personel and automobile delivery.
Bob Cross was an excellent sales person,and nice person to do business with. Bob also took his time in explaining what the car had to offer. He is a good business man.
I am very happy with my experience. I felt that Robert Bauer treated me with respect at all times, and understood how everyone's situation is different. There were many times that he could have dismissed me as a potential client, especially at first glance, but he persisted and showed a human connection with me, which greatly helped in my decision to make a purchase.
Jeff Lane was very professional and easy to do business with. Friendly and a no-nonsense kind of guy.
Painless and everything delivered as promised. I really enjoyed the very personal touch from everyone. Joe is my kind of salesperson.
Sign in with Facebook Sign in with Facebook to see what your friends are up to!