Joined 1 year ago
June 17, 2013
Yes... I'm 59 and have purchased many
vehicles. This was by far the best experience I've every had. Billy Henry and Bob (put contract together) were the best. No pressures, friendly, knowledgable, and such a nice person that I would like to play golf with Bill someday (super nice guy)... can't believe he's a car salesman, although he's a darn good one. I should mention that two years ago I went to Bell Lexus and the personnel were very standoffish and made no effort when I mentioned that I couldn't trade my explorer until I sold my boat, but I wanted to compare the Lexus with the Infiniti I liked. They told me I should sell my car outright and come back when I sold my boat. Lexus was still my first choice. Three weeks ago my wife wanted a new car, liked my Infiniti, and was also interested in Lexus. I called Arrowhead Lexus and talked to Billy... my wife and I went there the same day, had a wonderful experience, and bought a beautiful car for my wife. She's happy. so I'm happy. Two weeks later, Billy Henry worked out a deal for me where my payments remained the same as my Infiniti, and I'm driving a new Lexus. Everyone including the people in the snack shop were tremendous, but it was Bill Henry that not only sold us two cars in two weeks, he sold us on Lexus. I don't usually fill these things out, but buying a car can and usually is a stressful and not so pleasant experience. My experience was so good that I have found myself want to just stop by an say hi to Bill(no, we are not related) He's just a genuinely nice person who's good at what he does. Thank you Lexus.
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Joined 1 month ago
June 04, 2013
It is truly a pleasure working with the
Arrowhead Lexus team thus far. They are professional, knowledgeable and courteous. A winning combination with a magnificent automobile!
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Recommends
Joined 1 year ago
May 22, 2013
Everyone at Arrowhead Lexus is truly
friendly and helpful. A real plus at the dealership is Carol- she firnished cold/hot drinks and was truly gracious.
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Joined 8 months ago
May 07, 2013
The personnel are outstanding. They are
courteous and very professional. My main contact is Tom Siddell and he is excellent. Love the service of being greeted as I drove in. The ladies that service as hostesses were terrific! These added touches are extremely classy and seperate you from other dealerships. Keep it up!
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Recommends
Joined 10 months ago
April 26, 2013
Test drove, found, and made a great
deal on a fabulous car within 4 hours. Salesman Ryan was not forceful at selling the vehicle, which was a completely different experience from all of your competitors and was the selling point.
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Recommends
Joined 10 months ago
April 12, 2013
They were great as usual, provided me a
car because I can't wait for the service to be done, they call me and let me know when I can pick it up.
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Joined 9 months ago
April 10, 2013
Cleanliness of the dealership,
knowledge and friendliness of the staff, including staff that was not involved with our sale. The sales experience was great from beginning to end.
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Joined 10 months ago
April 02, 2013
Knowledgeable sales team. Beautiful
facility, truly outstanding staff.
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Recommends
Joined 9 months ago
March 26, 2013
I like the way the young man greets you
and directs you to the proper service manager. This is a beautiful dealership.
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Joined 1 year ago
March 19, 2013
I really enjoyed shopping for my new
lexus here. Everyone we came in contact with was extremely nice and helpful. Probably the easiest buying experience I have ever had.
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