Phoenix >Earnhardt Kia
Thanks !. My sales person was Elena and she was Phenomenal!! I will definitely recommend to my friends and family!!
Thanks Again !. This is the second car we have bought from them in the last eight months. This is how good they are! I definitely will recommend this dealership!
I highly recommend talking to Joe Vassias.. Little hassle, very honest, in/out in less than 3 hrs even after test-driving 2 vehicles. Went back 10 days later to talk to them about getting the same deal for my sister-in-law. Did an even better deal in less than an hour. They even drove the car to Tempe, had her sign the papers on her lunch break, and that was that. I highly recommend talking to Joe Vassias.
I wanted to send a note of appreciation
regarding the prompt service I received today. I have a 2005 Kia Sorento that we purchased from there and bring in for regular service. The air conditioning compressor went out last night and of course I panicked wondering how long I would be driving around without air conditioning. My husband is out of town so I am the solo driver for the next few days.
I called Hiro last night to see if we could get the car in today and he assured me that it would not be a problem. The car was dropped off this morning and he called me around 11:00am to let me know it was all done. He checked out what things would be covered under the extended warranty, which included the compressor. I was prepared to pay a small fortune to have this work done and it turned out to be reasonable.
A big thank you to Hiro and the mechanics that worked on my car, I truly appreciate it. One less stressor in my day!!
I would recommend this dealership unconditionally.. I live in southern Nevada and traveled to Phoenix to get a great deal on a Kia Sedona Minivan. The deal was sealed in minutes. Our salesman, Phil Oca, was wonderful. We got a smoking deal on our minivan with extended warranty. We liked the experience so much, that my two sister-in-laws went to Phoenix within the next two weeks of our purchase to by Kia Sorrentos. I would recommend this dealership unconditionally.
I have to really compliment you and your staff. It has been the best decision of my life to buy a KIA. The service from Sales & Service has been exemplary. You have done a phenomenal job and all I can ask is please don't change.
Thank you again and see in 3000 miles.
All in all, our experience was very positive.. Our Hyundai blew an engine so I called Bell Road Kia about trading the dead car for a new one - no problem. Our salesperson showed me the cars I was interested in, he did not try to upsell me into a car I did not want and was happy to start the paperwork for our new Spectra5 after we decided to buy it. As it was late, we drove the car home unwashed and nearly empty of gas, next morning I brought over the car, they washed it and filled the tank. During the financing part of our transaction I was told what our interest rate would be, and that is what we are paying. I requested a payment date that started 40 days after we bought the car and got that, nice because we were able to skip a payment on the Hyundai and so we had no car payment for a bit more than a month. All in all, our experience was very positive. During our phone interview from Kia, we ranked everything from the salesperson to our new car as outstanding.
Thank You For A great Experience.
For some years now I have been buying cars from Big Bell Road Kia and finally today I do what I should have done long ago. I want to say thanks to the Service Department and all the folks at the dealership. The service director really went the extra mile to correct a problem with my Kia. I had shopped around my issue and heard a dozen different fixes and costs to repair the transmission problem which one independent garage assured me was a particular part - that was no longer covered by warranty. Well the part in question was fine and the part that proved bad was covered by warranty.
The last car we purchased here required us to roll over a loan into the new vehicle cost, Big Bell Road Kia worked with us then making us happy and again this week they exceeded my expectations. We are looking forward to buying a Kia Soul with them in the future.
Thanks !!. The svc dept was delightful
Thank You. The last car we purchased here required us to roll over a loan into the new vehicle cost, Big Bell Road Kia worked with us then making us happy and again this week they exceeded my expectations. We are looking forward to buying a Kia Soul with them in the future.
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