Phoenix Palace

Recommends

HWLiving

Joined 3 years ago

Food is good! Service is Great! Owners are rude!. Awesome DIM SUM. One of the best in the East Valley. The staffs are working hard and are nice to customers. We almost eat their dim sum twice a week.

What we don't like is the fact that OWNERS are rude. They never put up smile and are easy to turn their back on you when you order something special or change table.

The owner don't seem to care if we are loyal customer or not. So if you are asking for something, ask for the staffs. Not the owner.

Now they do charge you for just HOT water (no tea), if you bring your own tea. Their tea sucks though.

Recommends

maggieq

Joined 3 years ago

Phoenix Palace. After spending the afternoon becoming familiar with the asian food and culture at Lee Lee's Oriental Supermarket my friend and I decided to treat our selves to a traditional Cantonese lunch at the Phoenix Palace. We happened to show up right in the middle of their afternoon special. Every Saturday from 1pm-3pm at the Phoenix Palace instead of ordering your food and having to wait for it to be delivered, they have their waitresses come around with food on these little carts that you can pick from. All of the food was very delicious and well prepared, and seeing it on the carts allowed us be open to try many new dishes we thought we wouldn't like.

As delicious as the food was it was a very overwhelming process to decide what what to pick. immediately after your seated the waitresses swarm your table with their carts and just start throwing out all the different options they have with them, but it quickly slows down and then you are left to enjoy your meal. The resturaunt is very calming and relaxing, and the tables are organized and set up very cleanly. The walls and open spaces are filled with all types of art from their culture, which helps set the theme and viualization for their restuaunt. The Phoenix Palace was a nice place to kick back and eat lunch after a long day, and i can't wait to return.

Recommends

vic000

Joined 4 years ago

One of the best authentic Cantonese(Hong Kong) food in the valley. Recently, Phoenix Palace changed the management team and converted the buffer style to a full sit down dinner style. Upon knowing this, my family and our Hong Kong friends went there for dinner to triy it out. To our surprises, the food was very good and authentic.. The restaurant was clean, tidy and spacious. The food was very tasty and not greasy at all. We ordered the following items for our dinner:

- Peking Duck: The skin was crispy, tasty and has little fat. The dipping sauce was a little bit diluted but was ok. The meat was served as a separate dish.

- XO sauce with king clam meat - The clam meat was not overcook. XO sauce added a spicy kick to it.

- Salt and pepper pork chop - The pork chop meat was not fried, plenty of moist in it.

- Seafood and tofu hotpot - normal seafood hotpot dish, quite tasty

- Pea sprout leaves with fried garlic - The vegetable dish was not overcook. Fried garlics added nice aroma to the dish.

- Stir fried sole fish with chives - tasty fish dish

Overall, we thought that the food was delicious and our HK friends were relatively pleased. We gave this a 4 star relatively to the cantonese food you find in LA or Vancouver.

Doesn't Recommend

fayeb

Joined 5 years ago

great expectations, greater disappointment. As this restaurant sits almost beside the fabulous Lee Lee Oriental market and is within the now famous Dobson corridor, with its plethora of Asian restaurants and businesses, I expected great food even though it's a buffet. WRONG!

It was spacious and decorated nicely, clean, with a friendly staff. The many steam tables had either mismarked or absent labels and were only partially filled (about 25% full) of tepid food. Not a lot of variety, but I could have lived happily with that if the food had tasted good. Three words would suffice to describe it all, tasteless, greasy and warmish. Even the fortune cookie was crunchy but tasteless and my wife commented that the best part of the meal were the fortune cookies!

I don't think we had ever had such a poor meal and at $9 a head it was highway robbery. Sorry to be sounding so negative but I still have a strange aftertaste in my mouth. We have been eating Chinese food in the valley for 30+ years and this was the biggest of potholes in our culinary road!