Doesn't Recommend

CupcakeJiltedBride

Joined 5 years ago

No-Show Wedding Cupcakes and a No-Care Owner. I want to warn everyone out there to NOT use this bakery for any special event!! I ordered 100 cupcakes for my recent wedding and confirmed my order (including the remainder of payment) with Slade, the owner, one week before. Slade assured me that although he would be out of town on the day of my event, my cupcakes would be delivered to the wedding site the morning of the ceremony/reception. On the day of the wedding, however, there were no cupcakes! They never showed up. According to a bakery employee (the day after the event), the person responsible for bringing them did not have a key to get into the bakery, as the locks had recently been changed. I can understand that these things happen, but what really upset were two things... 1)no one from the bakery bothered to call us or even the location where the wedding was held to help problem solve a new dessert; we were left on our own to scramble at the last minute. 2)I had to call Slade (when I returned from my honeymoon to NO message from him and NO refund of my money as of yet) to insist upon my money back. And, to add insult to injury, NOT ONCE did he ever even apologize or attempt to express even the slightest tone of remorse for the troubles his business caused us on my wedding day. If anything, he sounded taken aback that I was upset and put-out at my insistence that the money be refunded that day. I have never dealt with anyone who so blatantly cared less about his customers! I repeat... DO NOT USE THE WICKED WITCH BAKERY FOR ANY SPECIAL EVENT!

Recommends

DessertDivaPHX

Joined 5 years ago

Devine Cupcakes!!!. After a full day's worth of driving, a friend and I arrived at Wicked at 5:55pm, five minutes before it was supposed to close. We ran from the car up to the front door to discover the owner, Slade, locking up. After explaining that we'd just driven from Vegas to try his cupcakes, he cheerfully led us inside. Whew!

We spent the next 20 minutes chatting with the super-friendly Slade while stuffing our mouths with his delicious Red Velvet cupcakes. Even though I'm not usually a fan of Red Velvet cake I had to admit his was pretty darn tasty. Slade bakes the cupcakes himself and does a different flavor every day. He explained that their specialty is filled cupcakes and that he's made it a mission to bring moist cake to gourmet cupcakes. (And yes, his Red Velvet cupcake was super moist.) He also said that they cover all of their cupcakes in a special glaze before they frost them, which gives them an added zip. He even showed us the fancy cupcake liners he gets from France that easily pull apart like an accordion, allowing you to remove the liner without getting frosting all over your fingers. Neat!

Anyway, the Red Velvet cupcake was freaking fantastic. The first thing you notice about the red velvet cake is its texture -- it's super moist and very soft with a sweet mild chocolate flavor. I think the cake might be too moist for my taste; I'm just not used to cakes that are simultaneously fluffy and moist. The flavor however, is excellent. Unlike most red velvet cakes I've had whose flavors are merely "passable", this red velvet cake transcends to "yummy". The cream cheese frosting is absolutely divine. It's extremely thick and creamy with a sweet, rich cream cheese flavor. It may not be the silkiest cream cheese frosting I've ever had, but it's definitely the richest. Sinfully delicious!

Even now, four months after I visited Wicked, I can say that Slade's Red Velvet cupcake is the best Red Velvet I've ever had.