05/20/09

not worth all the stars this guy was given

by 012802

after reading all the wonderful reviews this place got, I thought I would give it a try. I called and left a message to return the call not once but twice, and no return call. I was very disappointed that a business like this would not return a simple phone call to a consumer. Sounds like some of the other dealers in town. I even went to the location on map quest and could not find the location. Does he operate out of his home? There is not business in this area! This is reallly upsetting to see all these wonderful reviews and he won't even answer or return a phone call.

• Pros: none
• Cons: will not take my business here

05/15/09

Highly recommended

by Montecore13

I decided to go with this company a year ago for a few front windows due to the rave reviews on Citysearch. I was very satisfied with the work done and I made sure to call them back when I got a new vehicle. If you want an honest person that does good work, give them a shot, you will not be disappointed.

• Pros: prideful work, convenient, quick
• Cons: none

11/01/08

Absolutely amazing!!!!!!!

by MelinaJohnson

Are there any girls out there that (like me) don?t care to know all the idiosyncrasies and confusing details of car accessories? I just wanted my windows darkened, that was it. The problem with not knowing much about the subject is that we can get a crappy product if the sales person is good. We know it is true. Sooooooo, in order to prevent those things, I try to shop online and read what people have to say about their experience. ?A Cut Above? had great reviews, so I gave them a call. Let me just say the reviews here are great but do not do this business any justice. To start with, it is owner operated. EVERYONE knows this is a huge thing. No one cares more about quality than the owner. I am usually gravitated towards small business because they value their customers a lot more and they are more controlling when it comes to quality and customer satisfaction.

Tyler (the owner) was not only cordial, he took the time to show me all the different options and pros and cons of each one of them (instead of pushing me in the direction of the most expensive one). I didn?t know a thing about window tinting and my goal was just to darken the windows, and it was surprising to see how much Tyler cared about my needs AND budget.

Now here comes the best part: Tyler was patient and polite (and funny too!!!!), and did an OUTSTANDING JOB. When I got in my car for the first time after that, I could tell the difference right away. The windows looked so good!!! I am so excited about his services I tell everyone I know. He is fantastic, the quality excels expectations (okay, I am not a car person, but he impressed my husband ? and HE knows a lot about cars) and the service is second to none. I couldn't ask for a better result!!! Oh, and the follow up!!!! He called to make sure I was happy with the service!!! Can you believe this???

THANKS TYLER!

• Pros: customer service, quality of the product, professional instalation, fair prices, should I keep on going???
• Cons: - n - o - n - e