10/12/09

Wonderful Movers, great price

by Sudano

When I called, I was impressed by the kind professional manner of the owner. He explained everything, answered all my questions, and when the movers came, it was exactly the way it was explained. They were careful with all my art, my Baby grand Piano, and my pool table. they padded everything, protected the new floors, and put everything together. Men were in uniforms, truck was new and clean and they had GPS tracking and directions so not only did they know where they were going, their boss could track them step by step. Very modern and up to date. Got reccomended to them by a large retirement community director in Tempe were they have been working for years with them.

• Pros: Very hard workers, speak english, prompt, good price
• Cons: Does not except credit cards

08/28/08

Awful expierence using AZ Budget Movers

by KeithAZ

I hired this mover to move a baby grand piano and household possessions in the spring of 2008 into a house that I was remodeling. I had the mover first move the piano and household items into the house one month (because I needed to move out of my existing home) and then I had them come back approximately 6 weeks later to move more items into the house and set up the piano. When they moved the items the first month they came out no problems occurred.

When they come back I did encounter significant problems that still haven't been resolved. First, in setting up the piano, the movers tried to roll the piano on its steel wheels across a new wood floor. This really damaged the floor as it has track marks running across the floor. The movers also couldn't locate the hardware that was needed to put the piano back together. The movers response was that they put the hardware somewhere in the living room where they put the piano parts. Typically, professional movers will tape hardware parts to larger furniture items so that the hardware won't get lost. I would have expected that a professional company would know how to do this. I would also expect that the high fees they charge to move a piano would guarantee that they move it professionally and not move it like it was an old dresser.

Once I was aware of the damage, I tried to contact the owner of the company over 10 times. No calls were returned. I then had to write a letter to the company to document the issues that needed to be addressed, which my credit card company told me to do. I didn't get a call back from the owner but I finally got a call back from the two workers who moved the piano and they basically called to argue that they couldn't possibly be responsible for the problems. I told them they needed to come out and see the damage. They scheduled a time to come out later in the week but they never showed up.

Now I'm having to pursue other options for getting the damage fixed.

• Cons: They damage property, lose items, won't return calls, aren't responsible

05/08/08

An honest and reliable moving company.

by TCH215

I highly recommend Az. Budget Movers. We've hired them 6 or more times during the past years, and I'm about to hire them again today. In my opinion, Az. Budget Movers is the honest and reputable moving service that is comparable in price with other moving services, but incredibly quick. Az. Budget Movers perform the "move" for the residential or company client who wants things done properly and on time.

• Pros: Very quick, and reasonably priced. Their movers are great guys to deal with at any hour.
• Cons: None.