Phoenix >Fun 'n' Jump Moonwalks
Always clean... always fast!. I've been using this company for years and am never disappointed. They make recommendations, offer product pictures and pricing on their website and even cut me deals from time to time. They are amazingly clean jumpys. Cleaner than any other company. ILL NEVER GO ANYWHERE ELSE!!!!
HORRIBLE!!. This company is completely unethical and unprofessional. I would not recommend this company or their rude, lying, unprofessional company/owners to anyone. Companies that function in this unethical manner will not survive nor should they!
Unethical. I notice that there was a flood of reviews on Fun N Jump once a negative one was posted. How convenient. The negative reviews given is 100% true. The owners of this company even had the audacity to claim that the negative review was written by a former employee. FALSE! They are LYING! I think that right there is a true display of the lack of integrity and business ethics this company displays.
Fun N' Jump family fun. We used Fun N’ Jump for a last minute party in February 2011 – a funeral, yes we do death a little differently - was a cause to celebrate an amazing mother/grandmother/great grandmother’s life. The experience could not have been any better or smoother. Vickie took the time to help us pick out the items appropriate for our age group (3 years old to 50+) to be sure that everyone would be able to have fun during our celebration. The process of setting up the pieces (large slide, large bouncer/boxing/jousting & cotton candy) was quick, easy and we were kept informed throughout the process – they showed up to drop off when expected and picked up as promised. The team sent out to deliver/pick-up was professional and treated our property with respect as if they were setting up at their own house. The rentals were clean and in perfect shape. The only negative item was that it was too cold for the slide to be used as a water slide – we’ll be bringing that one back soon when the summer heat sets in! Thanks to everyone at Fun N’ Jump for helping us have the celebration that was deserved.
We LOVE Fun n Jump. We have been using Fun n Jump for many years and we have had nothing but quality professionalism and great service!! They are always on time, all units are clean, staff is super friendly, and the prices are GREAT!! The owners take pride in personally attending to me when I order and always explain the pros and cons about the items I'm considering for my party. Even when last minute weather changes at my daughters birthday party didn't allow for a water slide, Fun n Jump made a quick change that would allow for her party to still take place in the cold. I can't even imagine using another company!! Fun n Jump never lets you down!! I wish more companies were as thorough and compassionate as Fun n Jump!!
5 Stars!! Excellent Service!. My husband and I have been using Fun N' Jump for over 8 years now for our children's parties. We recently celebrated our son's 5th birthday, and the staff was courteous and on time in dropping off our spider-man bouncy house. We had no troubles with arrangements and the equipment was clean and the children had hours of fun. I'd recommend this company over any other company in the valley. They are a great bargain on price and the staff is friendly and well organized. I will continue to use Fun N' Jump for all our holiday and birthday party needs. Thanks again! 5 Stars!!
I would NOT recommend this business. I would NEVER recommend using this company! They ruined my nephew's 5th birthday. We made a reservation with them 2 weeks prior to the event and when the night of the party came, they never showed up. We called them an hour after the expected delivery time and we were told that they had lost our paperwork! (Mind you, our credit card information was on this paperwork that has now been misplaced.) They told us they would send somebody over but it would not be the boucy house that we had origanally ordered and that it would take about 30 minutes. They then had the audacity to ask if we had cash so we could pay them upon delivery! Unhappy with what had gone on, we called back to ask if there would be a discount condsidering they were over an hour and a half late, our paperwork was lost, and it was not the bouncy house we ordered. The woman on the phone was extremely unpleasant and unwilling to give us any sort of flexibility with the price, then actually hung up on him. She then proceeded to call the person delivering the new bouncy house and told him NOT TO COME AT ALL. When we called back because nobody had shown up, she actually told me that she "does not want to deal with us" and told me that "my dad is a jerk." My dad is a jerk for asking for a small discount because they screwed up in the first place? The woman told me she would call the person delivering it and see where he was but the bouncy house was never delivered and she ignored all of calls after that. They ruined a 5 year old's birthday party because my father simply asked if they could give us a break on the price considering they did not hold up on their end of the deal. These people must not have children to understand how disappointed a 5 year old is when something like this happens. These people were unorganized, irresponsible, rude, and unprofessional. I would advise anyone to use another company, one that actually considers customer service and the feelings of those involved. I wuold not rate this company with even one star, nothing about this experience was positive.