07/22/09

POOR STAFF

by barbe

I went here to tan one day, and there was this Thick blonde girl working behind the counter and I had, had planty of sessions left in the High Pressure, and enought lotion i mean i must have been preasured a couple of days bfore that by another girl. so shes going on and on about these lotions are the best. So i told her again i dont need lotion i just bough some days before that. and so she says well your getting kinda low on you sessions, and so i made the comment of i just bought those when i bought the lotion i belive i got the 25% off the lotion for buying more sessions? So then she says " Well your all SET__' In bed five. ( sounding snotty) So i carried on and went into the room she said i was able to tan in, Once i got in i did not realize the timer at "First so i Was prepared to tan and noticed the timer and had changed a digit down and i also realized and the same moment, that the time was a significant amount lower.... so i yelled out to the Girl in the Front, the timer on the bed has counted down with out me turning the bed on, So she says ok i will take care of that for you, so i wait a while and i ask again, so in response she say im sorry i cant get the bed to reset so i said ok! Can i move to another bed! So she replies sure. So i go to the front desk and say ok well what number bed should i go in that will work! So she says just a minute, and she typing something in on the computer and she turns to me and says that will be so much $ and i said to her i thought you said i could change to a different bed! and she says yes you can it will be this much $. So i asked why will it be the cost of that when the counter counted down with out me starting the bed and she said well theres a timer and i said i didnt take the whole length of the time.. So she says im sorry but i cant let you tan unless you want to change beds by paying a small fee ( mind you this was no small fee)

So i said no and before i walked away i said i would like you to leave a message for your manager and so she said i will. I went in later to see if she had spoken to her manager and.. She hadn't So i asked the timing of when the manager would be in. So fourth i came back to the salon When the manager (Ashley) was available, and so i preceded to tell her what happened at my previous tan, she had looked throw her files and said yes i see that u tanned so fourth i explained to her more thoroughly what happened and she preceded to tell me that she was sorry and that if i did want to change beds that day i would have had to pay the amount that was provided to me the day of the incident.....

I recommending not EVER going to this tanning salon it was over priced for one and it POOR" assistants, with the employ ( also the Manger)

• Pros: WORST
• Cons: STAFF

07/07/09

Terrible Experience

by BKLYNKID

I joined Jamaciametan last year and didnt renew after 2 months. I decided to re-join and am still having the same problems with them as I did last time. In order to join you must have a credit/debit card. I Just wanted to pay cash to renew. They said no. I gave them my card number. After cancelling my membership they continued to run my card over and over again to the amount of $230.00. They will not reimburse. The staff is the typical 'blonde' teenie-bopper type and they are friendly yet not intellegent. The beds were dirty, the facility was dirty and people are walking around inside half un clothed. Not very professional.

• Pros: Friendly
• Cons: Everything

06/15/09

Tanning Experts

by CautiousTanner

I loved this place! Not only was it close by and clean, the actual tanning is great in quality. The people there are very kind and always meet my needs.I'm a very cautious tanner because of the dangerous affects of too much UV rays, but this place makes me feel very safe and at home. I can't wait to go again!

• Pros: caring staff, beds, great UV free tanning, quality
• Cons: none