You Can't Trust Them!.
I was extremely disappointed by my visit to this dealership. After my previous lease had matured, I intended to shop for a 2011 Acura TSX and visited Acura of Tempe. Although it was not a busy day by any means in terms of customer flow (and now I can see why), I had to wait nearly 45 minutes to even be seen by a sales rep. When I finally met the rep, he was inattentive to my needs and seemed inconvenienced by any questions that I had. The entire experience was like checking into your local DMV. Not only that, but they had an extremely poor inventory and you had to play games with the sales rep to even get a somewhat realistic offer on the vehicle. He also brought me in to see his boss at one point, who had a tacky tie on and reeked of a typical used car salesman, and I later discovered that they had lied to me about how my previous lease would've been handled in order to get me into a new vehicle at an inflated price.
I ultimately leased a new 2011 Acura TSX at Acura of North Scottsdale. They were shocked when I told them about my experience at Tempe and what I was told. I got a great vehicle at a fair price. Stay away from Acura of Tempe. You can't trust them!