Phoenix >Food & Dining > Keg Steakhouse & Bar
NOT WORTH THE HYPE!.
Two times in a row the food was lousy. Ordered the sirlion and lobster Sunday Evening.
The waiter recommended the salmon spring rolls. They were salty and really fishy. Next came the salad with ceaser dressing on the side that tasted like lemon with heavy garlic. Now, the main course- Lobster tail was COLD (thank god for the warm butter) the waiter did not come and check in until he dropped the check. I ordered by Steak medium. It came out like beef jerky- Yes, beyond well done. The manager offered to cover the meal, which should be the case in any experience like that one, she offered a free desert which we accepted, but after 10 minutes waiting it never arrived, so we left. WILL LIKELY NOT GO BACK!
Great food, great atmosphere, service mostly good. The Keg in the Desert Ridge Marketplace has some amazing food. The prices are in the moderate to high range, but the steak is just mouth-watering. Had only one bad customer service experience--waiter seemed less than enthusiastic, and generally had a bad attitude. But in all my other visits, the wait staff was top notch. Be prepared for a two hour long wait on a Friday night--they don't take reservations on Friday and Saturday.
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