Pizza >Grazie Pizzeria & Wine Bar
Grazie, NO grazie.
Grazie? No Grazie .....
My family and I decided last minute to go out for some great pizza at POMO. Unfortunately, the recent press they received has caused an influx of patrons looking for the same great pizza we were and the wait was longer than we cared to deal with since we were starved.
We decided to try Grazie based on some fairly decent reviews and the similar pizza style they claim to prepare.
When we arrived I first thought, wow, this appears to be a well put together restaurant. Cool building and neat colors in the Old Town Scottsdale location.
We were greeted by a "tween" age girl in the most ridiculously short shorts. It's was borderline disturbing. We were seated at the table that they readied for us when I called ahead. To my surprise, the table wasn't ready when we were seated because it was covered in flour. The bus boy told us that he'd wipe it down since that's where they were "rolling the dough?" Really, on a table in the restaurant? Anyway, I felt good about the cleanliness of the table since throughout dinner and the rest of the evening the bleach smell stayed with us.
The seating arrangement was quite awkward because the table directly next to us was being used as the "tween" workers area to store their purses, iPhones and silverware they needed to wrap. Every few minutes, they would sit down next to us, chat and text. Isn't there work to do, customers to tend to or something to tidy up? If not, I'd suggest an employee lounge.
My wife and I ordered a couple cocktails. She had wine and I had a 'birra.' Both were nice. We ordered an appetizer to share -- Caprese Salad. The waitress delivered the salad and mentioned she asked the chef to add an additional piece of tomato, mozzarella, and basil so that my wife, daughter and I could each have two slices. Very nice of her. Unfortunately, the Caprese Salad was mediocre at best. The presentation was sloppy; the bottom of the plate was puddled in olive oil and the cracked pepper was kinda just all over the place....just looked messy. The quality of the mozzarella was sub par for an $11 salad. It was dense and dry, as if I went to local grocery store and bought a slab of mozzarella cheese.
We ordered two pizzas -- Margherita ($13) and the Capricciosa ($15). They arrived promptly and looked good. The crust was great on both pies; light, airy, with a nice chew. The Margherita is a very simple pie. It was good, but not great. It could have used a bit more 'freshly' chopped basil right out of the oven vs. the small flower of basil cooked and burnt at the center of the pie. I really wanted the Capricciosa to be great, but it wasn't. I've been known to complain when pizza toppings are shorted especially for the per topping prices some pizza restaurants charge. However, this was the exact opposite. The Capricciosa had way too much in terms of volume of topping, specifically the kalamata olives. They overpowered all of the more delicate flavors from the artichokes and italian ham. The artichokes were a bit hard and not cut small enough for a delicate pie. It was just ok.
Quite a hefty price tag for what you would think to be a simple dinner. How much you ask?
2 Glasses of Wine
$80.64 inc'd tip
We decided against desert and went to the Sugar Bowl! Yumm ...
Oustanding!. My wife and I took some out of town guests to Grazie and had a great time. Outstanding food and great wine selection!
TRULY AMAZING! AUTHENTIC ITALIAN!. This place is so charming. The pizza tastes just like you're in Italy. Although it can be enjoyed by all types, only those with sophisticated palates can truly understand and appreciate the quality of Grazie's food. The wine list is so great, with great prices. If you're lucky you get to sit and the bar and have the owner wait on you (forgot his name) and the service is top-notch!
BEST PIZZA IN TOWN ... HANDS DOWN!. We've been to Grazie many times over the last 8 years and every time it's fantastic. Of course the pizza is outstanding, but the other stuff on the menu is so good too. The desserts are out of this world, specially the calzone with the chocolate and banana and ice cream ... it's like the best dessert ever. The service is friendly ... and usually prompt, except when it's busy, the place gets packed and it's so loud, but it's totally worth waiting for. Sit outside, there's a great patio, and it's not as loud out there. We love this place!
Awful Service, Cold Food!. Don't EVER go to this place if it is BUSY! I had been to this restaurant for lunch 3X and it was fine. I made reservations on a Sat nite for b-day dinner with my husband and when we arrived, there were no tables, no one was able to help us and when we DID get seated half an hour after our supposed reservation time, the nightmare continued. We did not see a waitress for 20 min, then someone brought us water, no silverware. 20 min later, waitress brought my husband a glass of wine and menus. At the one hour mark, they took our order! My water glass was never refilled although I saw a girl walk around with a water pitcher twice during the evening. When our salad arrived, it came without silverware or plates and we had to get them ourseves. At one point the waitress almost 2 hours into this evening, said - we have a lot of extra pizzas in the back - which one did you order? PIzza was cold and all toppings were thrown into the middle. The waitress was rude, never smiled and basically forgot about us. I watched two other tables of people bring their food back to the counter and ask for new food. One woman was mad because her food was cold too. It was a disaster. They need a hostess check in before you get into the main restaurant, a waiting area, maybe by the fireplace outside for guests - people were standing right next to your table listening to everything you said and did, an owner who knows how to staff when it is busy and maybe better prep for busy periods. Go for lunch, NOT for dinner - ever! This is not one of Scottsdale's better little bistros.
The only time I've had bad pizza... The pizza looks like a 5 year old made it. Some slices have cheese & some don't. The tomato sauce tastes like ragu from the jar. And You know that uncomfortable akward moment when you really need to send your awful food back. Well don't even think about it at Grazie. The waitress said she was only the messenger & couldn't do anyting about the bad food. She pointed at the man next to the pizza oven & said that He was the owner & we could go talk to him if we wanted to but He was really busy & it might take awhile. Seriously?? She also told us that she has never tasted the pizza, so she wouldn't know if it was good or bad. Paid the check for the uneaten pizza & can only warn others....
Best Pizza. This was one of the nicest pizza experiences. The restaurant was busy but the service was great and attentive. The wine list is extensive and the bartender very helpful in making my choice. I loved the pizza and can't wait to bring out of town guests here.
The worst service and owner...............ever. I went for dinner with 3 friends. The four of us will never return to THIS restaurant. The food was fair. We ordered a pizza that had meat on it that was cold, fatty and tough. The owner refused to replace the pizza and said it was our problem and not his. He was rude and had an attitude. The owner needs to take a class on customer service. DO YOURSELF A FAVOR............GO SOMEWHERE ELSE AND GET TREATED FAIRLY!
Food is way too salty. Don't eat inside, it's way too noisy. Both my date and I got sick after eating at Grazie. We think it was all the salt they put in the food. The service is very slow and they don't really give you much information on the dishes. Didn't discover until the meal was over that there were two sides to the menu. The thin crust pizza was good, but too salty. We loved the mixed green salad with creamy gorgonzola dressing
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