10/14/09

Biggest lying rip off

by Juggalette

They are the biggest rip off ever. I had the nice sales man rick tell me there was no obligation no fees till november 5th which i understood. The only charges that would be on my account is them taking a dollar out of my account and putting it back in to make sure it is active. Mean while they have you call the activation call guy told me to say yes because the people were like robots and will get confused and talked to me while I was trying to listen. I apparently agreed to a service charge, which was the check I wrote that was told to me was for deposit and would not be cashed and was then cashed on thursday day before i got payed giving me bounced check fees. I called the guy and he said they were spose to do that and here i am 4 days later still fighting to figure this out having the supervisor telling me tough shit you agreed. Now I'm out money about to lose my home because the guy told me he was aware i didn't have the money right now but would for the first month payment. now i'm a few days from being homeless i'm extremely excited

• Cons: lying, bad customer service, everything about them

08/25/09

Fraudulent Company

by amaraecab

While the product may be good, you may never receive it while still be charged an arm and a leg for the service they claim you are receiving. Once you have had enough with this company and decide to cancel it, you discover their is an unknown "contract" that keeps you locked in for them to continue to steal money for you for months to come. Oh but you can cancel and owe them more money, regardless of the fact that they admit to have taken money from you for many months and not delivered you any water. Their response- tough luck. That's just how it is with O Premium Waters. Please report them to the Better Business Burrow if this has happened to you too, we need to get them shut down!

06/11/09

Liars and Cheats!

by Jenefer

I wish I had looked this up before signing up on June 3 2009. I was short this month and told the rep I would love to have this service but would need to wait until next month. He assured me as well as 2 other reps at my home with him that I would not be charged a dime until july 5 2009. Ha! I was debited 49.99 that cost me 20.00 od charge! I called and was told this was a start up fee. This is no where on my contract and they do not care! They refuse to rectify it. The other 3 bottles of water they owe me for the month,(they left 2 of the 5) I wont get until 6-30-09, so they say. They are scams and customer service, what service?

• Pros: Good Water
• Cons: Liars and Cheats!