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Institute For Drivers Safety

2245 W. University Dr. Ste 10, Tempe, AZ | Map it  

85281 33.420401 -111.969701

(480) 921-8834 | View Website

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Adult Education Classes:
Driving Instruction

Reviews for Institute For Drivers Safety

phxregime

Member since Jan, 2012 View Profile
1Review
0Photos
Joined 4 months ago
1.0
January 07, 2012

Deplorable: Absolutely Flooring.. As an adult attending the introductory semininar at IDS for the first time, I have to say this was rather an unpleasant experience to say the least. Halfway through I found myself repeatedly (I have been diagnosed with a mild form of narcolepsy) slipping in and out of consciousness, and this is when our lovely, insensitive instructor Larry F. decided to whip out his EX-cop authority on my ass and openly declare in a forthright voice as forty other students gawked on, that if I found him so boring I should just call my "mommy" and have her pick me up. Offended, I shifted my gaze as he continued to berate me from across the classroom and this is when he demanded I show him eye contact out of courtesy, saying that IDS was a place that would teach me how to "not to kill people in car accidents", while he derogatorily referred to me as "young lady". Then scoffing, he told me, "now that you are good and embarrassed, perhaps this will motivate you to pay attention". It was mortifying experience and I found myself exiting the building immediately afterwards in fumes. Larry is a disgrace to the human race, who gives cops a bad reputation for being rude, egotistical power mongers. After I had recuperated, I went back to ask for a refund, but was told by the receptionist at the front desk that the $350 would not be refunded. Well, I certainly do intend on getting in contact with the manager of this rigged business. This was completely inappropriate, unprofessional conduct that will not just breeze on by. I am thoroughly disgusted with this Larry F and will definitely find another way of attaining my license without his assistance.

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Runner11

Member since Oct, 2011 View Profile
1Review
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Joined 7 months ago
5.0
October 24, 2011

1st Child Through - Extremely Satisfied. This was my first child to learn how to drive so needless to say I was nervous and didn't know where to begin. We started the program with the classroom instruction and my daughter took the test to get her permit. For the drives the instructor came to our house and was extremely patient with me and all the questions I had. Even after the drive he went over everything they did during the drive and how much practice time she needed. At the end of the second drive she took the driver's test to get her license. I was so happy with the range of concepts they covered, she was able to drive at night, during rush hour, downtown, and on the freeways all with an former cop. All I can say is that my son will be going to the Institute for Drivers Safety as well.

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Mick16

Member since Sep, 2011 View Profile
1Review
0Photos
Joined 8 months ago
1.0
September 17, 2011

Absolutely Awful! DO NOT GO HERE. We are very dissapointed in the instruction our daughter recieved at this joke of an business. We were looking for supplementary education to help our new driver learn the rules of the road more thoroughly. What we got was a complete and total waste of time and money. The class was way too crowded and impersonal, so much so we just stopped going after a few sessions.

I guess this is the outcome of a bunch of idot cops trying to run a business... Sorry, ex-cops. Imagine the type of people who aren't smart or personable enough to hack it as a cop (which is saying a lot) - these are the type of people you will deal with here. One of the instructors even had my daughter stop for a personal errand during one of their drives! Unblievable. Trust me, go somewere else or teach your kids on your own. I wish we had...

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MOM2THREE

Member since Jul, 2011 View Profile
1Review
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Joined 10 months ago
1.0
July 25, 2011

WORST SERVICE EVER - DO NOT TRUST THESE PEOPLE. These people are not to be trusted!!! Ya they may be ex-cops but they are more like bullies. I guess there is a reason they are EX cops and doing student driving. So unprofessional. I have literally had to fight with them to get my childs driving appointments and when I finally got driving time they showed up late, were very unprofessional and we didn't get the full time. And then when I questioned it, they were very rude. I would not be surprised if what the other reviews said about them asking for drinks etc weren't true. They get you in by making you prepay and then make it as difficult as possible to get your money's worth. Unbelievalble!!!

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member6666

Member since Feb, 2011 View Profile
1Review
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Joined 1 year ago
1.0
February 11, 2011

VERY DISAPPOINTING.... Disappointing. Bought a package. I was warned that I may have to schedule the pre-paid driving lessons a few weeks in advance. Just getting them on the phone was a challenge. My first message on a Monday went ignored for two days. My second message asked that if they miss me to leave dates and times. All they did was say for me to call again and leave a number that I would answer during the day, as if we all have the luxury to sit by our phone all day and answer every call.

When I finally got someone on the phone [February 11] I was told that they were already booked for the month except one time during the school day. Unless I wanted to take my child out of school there was NOTHING.

Worse yet, they refused to put my child on a schedule for March. They offered a waiting list in the event of a cancellation during February. But they said to really get an appointment I had to call back at the end of the month and start again.

There was no manager available to speak with, and they said that the owner does not work in the office.

When registering, I was also told it would include the driving permit. Later found out it included the written test but I still had to go to MVD for the permit. Heard that they typically misrepresent that.

They clearly are taking on more students than they can handle. Once the students get a permit, they want to DRIVE. It is unreasonable to expect them to wait two months. Otherwise, the parents end up doing the job they hired the school to do. I wanted my child to have the behind-the-wheel instruction prior to going on the road. Even though an adult would have to be present, we are not trained in teaching drivers safety.

I have read some of the posts that you do not get what is promised, and I have to say that they need to take responsibility for over promising and under delivering, all in the name of $$$$$.

In all fairness, we did use them a few years ago and had a good experience and I referred many people to them. It is a great concept if they would follow-though. Unfortunately it seems that they became popular and now their quality and integrity has suffered, so I can no longer recommend them as a good option.

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