Phoenix >Automotive Sales & Services > Danny's Family Car Wash
315 W Bell Rd, Phoenix, AZ | Directions 8502333.639525 -112.079120
Neighborhoods: Deer Valley
paying for damage – I got a oil change and car wash at danny's the other day. My antenna on my vehicle only went down to where it was sticking up abut 6 inches, the employee forced it all the way down by hand, which caused the antenna motor to grind really bad everytime I turn my vehicle on and off. Unfortunately, my music came on right away when i left and didn't hear it until i got home and turned my vehicle off, it was too late in the evening to go back, so I went back the next day after work, they said there was nothing they could do about it because they "didn't know" if it was doing that before i went there (which I know for a fact that it wasn't) and gave me the general managers phone number, I went home and called him and left a message, I never heard back from him. I highly recommend staying away from that place and all of their other locations who hires young (probably illegal) employees who don't care for the cars they are working on.
I'm DONE with Danny's! – Paid $50 for a hand wash and hand wax yesterday, since it rained I brought it back. I was watching the guys drying it, they were goofing off and treating my car very roughly (throwing the door open, etc.). When they were done, I inspected my new black sports car to find a deep 4" scratch on the driver's side. When I asked the guy how that happened he just shrugged and walked away. I called for a manager. The manager brought the guy who waxed my car yesterday over and he said that the scratch was there yesterday (it was NOT). Said there was nothing that could be done and told me that "this man never lies". I guess that I am the liar then? I will never PAY to have my car damaged like this again. I'll tell everyone I know and warn them to STAY AWAY!
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