SpringHill Suites Phoenix Chandler/Fashion Center

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josephine_k

Joined 6 years ago

If it's a must.... I label this hotel under ?If it?s a must?. Initially I stayed at Windmill Inn, but because they had no rooms left in the period I needed, had to pick up Springhill. For a higher price that Windmill, you get smaller rooms, and if you ask for one bed room, it also comes with only one TV. In my 3 weeks staying, there were days when they wouldn?t stress themselves too much with the cleaning, leaving the cups really dirty for example and I had to check them up before drinking. Otherwise, reception staff was generally helpful (except one young girl that was not intentionally unfriendly, just confused of what to do and without initiative). Pool and whirlpool were usually dirty, so used the pool only once and avoided sitting at the end of the whirlpool, where all the dirty stuff was gathering. Good that Subway is close enough, otherwise I?d have starved at breakfast (there is breakfast, but it?s rather poor). It?s far from an European Mariott&Co standard.