Ray's Pizza

12/06/2007 Posted by kschwink

I moved to Scottsdale from San Diego about a couple months ago. I happened by Ray's one day so I went in to try the pizza. It was good. Although not consistant. Sometimes undercooked and the dough was doughy, and sometimes a little over cooked. Other things I noticed is that the slice sizes were not consistant. Sometimes you would get a much smaller than usual, and still have to pay full price. The biggest thing I noticed is that the manager and the employees are not very friendly and don't seem to appriciate your business. That didn't sit very well with me. Well after eating their several times it happened, I walked up to the ray's at Pima & FLW to have a slice for lunch, and there was a group high-school aged girls in line in front of me waiting to order pizza. They were all discussing what they wanted to order, and one of the employees behind the counter motioned to me to take my order so I said a slice of pepperoni, and gave him a twenty. Then the manager stepped up to the counter and rudely told me to go to the back of the line. I tried to explain to him that his employee asked me to order since the group of high-school girls where not ready to order. He for some reason didn't want to listen to reason, so I told him to give me back my #@!"%#!#! Money! He hesitated, and I was about to jump over the counter and beat him when gave me back my money. I stormed out of that place and will never return! Well today I stopped in to New York Pizza Dept. for the first time. I heard it was a little greasy, and it was, but not too greasy. The dough or crust is thin. A little thinner than Ray's. The pricing is cheaper than Ray's, and I love the atmosphere. The employees seem to be very well trained unlike Ray's employees. I think Ray's has a high turn-over, because I saw different employees working the counter on each visit. I guess no one want to work for that disgusting manager. Folks take my advice, and stay away from Ray's. Their pizza is not worth the grief!

Pros: decent new york style pizza

Cons: Horrible customer service- they don't deserve your business!

09/27/2006 Posted by hotlady1980

I have to agree with the other guy who wrote that there was a pizza n-zi working there (N. Scottsdale location). There is DEFINETLY a very rude and psychotic man that works there who if God forbid is working alone will make you wait 10 minutes to order while he finishes wiping down the counter and then makes you wait another 10 minutes to pay if you use a credit card (which he doesn't like... I guess bring cash). DO NOT ask for Olives on the side or he may not sell you the pizza at all. I made that mistake and he informed me there were no sides but he will sell me an olive for 10 cents each. Then when I said that was fine and handed him my credit card again... he made me wait another 5 minutes to pay. He apparently had to go back and dry all the countertops immediately prior to taking the card which I was trying to hand him. Then when he finally came back he said that I could not use the credit card for anything under 2 dollars. I told him I didn't have cash and he told me that was fine but I would have to buy atleast 20 olives! Totally crazy man... I just wanted a couple I told him and he blankly stared at me. I was scared and just wanted the damn pizza and to get out of there... I had been there trying to pay for over 20 minutes and the pizza was getting cold. In all fairness everybody else there has always been more than pleasant and it is just one psycho man (who I think is the owner). l love that they have huge big slices (which you can buy by the slice, although it doesn't taste as fresh). Also if you are use to sliced olives on your pizza they don't do that... they only have huge whole olives which they will put on but I don't recommend it (it's disgusting). So I guess bring your own or just do pick ups like I do=) You know it has to be good pizza because I had swore I was never going back because of my experience but eventually gave in when I couldn't find any better. Good luck!

Pros: delicious pizza and great price

Cons: Crazy pizza n-zi