Can I please pay the bill?!.
I have gone to Macayo's for ten years, to many locations. Service is always marginal, but the food is OK for being Americanized. Today was my first experience with a takeout order, and I am considering never returning to this restaurant.
First, it easily took 10 minutes to place an order for a salad and burrito.
Second, when I got there, my order was sitting in a bag on a table near the register, with my name on it and the bill. Perfect! Only the hostess wouldn't let me pay her, there was no bartender, no waitress, and no one else to pay.
After waiting another 10 minutes or so, I finally placed my cash on the counter next to the register with the bill, and prepared to leave. The hostess physically blocked the door, and told me I could not leave -- even though I had paid for the food. After a couple of minutes of back and forth, with me just about ready to make a scene, a waitress found her way to the front and I was "allowed" to pay. Guess they don't need much business.