05/22/07

Best Spa in Phoenix

by oliviapdx

I was impressed by the number of services provided by the Centre of Well Being at the Phoenician. The grounds are amazing, lush and relaxing. I highly recommend that if you are in Phoenix you take advantage of the Phoenician and the great service their personnel offer!

09/18/06

Who rated this spa from Citysearch????

by phxtraveler

Oh please....look at the age of the reviews from people who have visited the Phoenician. They are 2 to 4 years old...the most recent in March is the most accurate. We live in Scottsdale and I've been to the Phoenician 6 times in the past year because my husband liked going there (he was new to spa treatments and I didn't want to discourage enthusiasm for spa-ing in you know what I mean). The Phoenician is in SERIOUS need of a remodel and with the exception of 1 or 2 people they have mediocre therapists at best (and one is a certifiable NUT case). The ladies locker room has only 3 outdated showers and an exposed jacuzzi that sits in the entryway of the main access door to the ladies tiny facility. The relaxation atrium; the only spot (other than a small, dark dining area) to wait for treatments closes down to guests when they have a twice daily hour long meditation class. You can't wait in the atrium and attend a partial class until time for your treatment because they don't want to disturb other attendees which is understandable if there was another suitable place to wait.

The whole spa needs to be reworked, expanded and updated to compete in this market. A 1980's spa doesn't come close to being enjoyable in 2006. I was finally able to break my husband away when we had a very bad experience with the crazy masseur (the Phoenician was very nice about our concerns over her behavior and apologized profusely while agreeing she was WAY out of line) but the damage was done and I was able to get my guy to try one of the spas I liked. He'll never go back to the Phoenician now that he has something to compare to.

There are numerous fabulous spas in Scottsdale and Phoenix. The spa at the Scottsdale Princess is truly first rate and the spa at the Hyatt at Gainey Village just completed a huge, beautiful, first class addition as well.

Don't waste your money at the Phoenician. If you know spas you are going to wish you'd gone elsewhere in this market.

• Pros: It's convenient for guests staying at the Phoenician
• Cons: Dated, dark, small

03/28/06

Poor Value

by gailemma

Spa was rundown in locker rooms. Therapists were subpar. Overrated and expensive for service and facilities.