Italian Grotto

Doesn't Recommend

marcw91377

Joined 6 years ago

This place is a hot mess. The Manager lurkes in the womens bathroom. Not near but inside. He was asked to leave and then cursed out the women. He is a pervert. Do not go to this train wreck of a restaurant.

Recommends

azfjg

Joined 2 years ago

Best Italian food in Scottsdale. We have been to Italian Grotto many times and it is always great! Great service, great food and great atmosphere! that's why when our kids graduated from High School last week it was a no brainer to take them and all our family and friends there for dinner! Love this place!

Doesn't Recommend

GOCOLTS1

Joined 2 years ago

DRUNK manager unprofessional, food OK. The manager was very unprofessional. He was very rude to me. He is an older man, tan, skinny with a couple hoop earrings and thinks he is gods gift to earth. He came over to our table and said we had to worst tablein the house, i agreed wth him and he got so pissed off. I guess i was not to agree with him????? It was a horrible place to sit, wait staff rushing around me every second, people walking by bumping into us in the middle of everything. The manager is a complete idiot who would not stop harassing me. It was a pretty unbelievable expierence. The guy is a big drunk and needs some help. I will never go back to this dump again in my life!!!!

Doesn't Recommend

NY Truth

Joined 4 years ago

the worst experience every, we all got sick.. this attempts to be NY and italian, and has lost touch with both. there is nothing cool about this place. I have nothing against gays, but the two owners hit on every single man in the place. Very strange.

Recommends

jo3841

Joined 5 years ago

GREAT FOOD CRAZY FUN PLACE. THIS PLACE IS LIKE A SCENE FROM NEW YORK. THE FOOD WAS EXCELLENT, THE ATMOSPHERE WAS WILD AND VERY ENGAGING, THE PEOPLE WHO WORK THERE ALL SEEM TO BE HAVING A GREAT TIME. THE MUSIC ALTHOUGH A LITTLE LOUD WAS TOTALLY FRANK SINATRA, AND DEAN MARTIN, ALL WE DID IS LAUGH WITH THE OWNER WHO SEEM'S TO JUST GET A KICK OUT OF MAKING FUN OF HIS CUSTOMERS. IT WAS A GREAT EXPERIENCE

Recommends

Amy411

Joined 4 years ago

What a great place.... My family (all 16 of us) and I came to this restaurant for a graduation celebration. The waiter started us off with some wonderful appetizers. Everyone had a terrific entree'. And, when it was time for dessert, the waiter took my 6 yr. old nephew into the kitchen to get his own ice cream. He is still talking about that. The rest of us split a few different choses. My favorite was the terramisu. The place was very busy, and even though we took up alot of space, we never felt rushed or like we needed to go. The service was excellent! I would highly recommend this restaurant. I'm sure I'll be going back many more times.

Recommends

BethVarley

Joined 4 years ago

What a wonderful experience!. My husband and I were recently in Scottsdale and stumbled upon this Old Town gem. From the minute we came in, we knew we would be back again. We are both sports fans and there are 5 TVs. We were able to watch the hockey playoffs as well as a few different baseball games without going to a "sports bar".The service was fantastic. The waiters make you feel like you are the only one in the room. Not knowing much about wine, but wanting to enjoy a bottle, our waiter was very knowledgable and chose for us. The food was absolutely delicious. We started with an appetizer of fried artichokes which were great, then my husband had a seafood pasta dish and I had the Halibut piccata that I am still trying to duplicate at home! We split a dessert which was just perfect. The atmosphere is so upbeat and exciting that you can't help but have fun. We were told that the business has been around for over 30 years with the same owner. I can certainly see why this place has staying power. I, for one, hope it's around another 30 more!

Doesn't Recommend

TheFoodie

Joined 4 years ago

Had fried cricket, manager started yelling at us.... We were in downtown Scottsdale and stopped in for dinner about 5-6. We ordered the zucchini appetizer, our entrees, and some wine. An impossibly long time later, the fried zucchini arrived. The first bite was okay, then my companion shrieked, “Is that a…” It was a breaded and fried cricket. I waved to the server. I think there is something in our food. “it looks like a cricket, I will get the manager.” The manager comes over and starts yelling at us. We are wasting his time. We are breaking his chairs?!?! (umm, I’m only 230lbs.) His rage was building. I asked, can we pay our bill and go? His agitation increased, he was practically spraying us with his spittle. My friend whisper in my ear “this guy has serious problems.” We could smell the alcohol on his breath. He yelled that had planted it to try to get free food (our entrees that still hadn’t come out of the kitchen.) I had enough. We left.

Doesn't Recommend

bernieclemente

Joined 5 years ago

Outrageously Poor & Rude Service. Apparently Scottsdale has a reputation for great service; I certainly haven't see it, and this place tops the heap. I simply wanted to have an evening cocktail and catch a ballgame, and waited several minutes for an open bar spot to be cleared, when no one else was there. When I finally sat down, i was treated like an inconvience. Rude is an understatement. I tried making small talk, only to be treated even more disrespectfully. And my $7 Jack Daniles, didn't taste like Jack Daniels. The bartender was so rude I had to leave in the 8th inning of a one-run ball game.

Disapointing.

Recommends

Coach728

Joined 5 years ago

A great bar, and an even better restaurant.. My wife and I stumbled onto this little gem three years ago and it is one of our favorites. At first pass, you may see it only as a bar, but the food is tremendous. The soups are made from scratch, and the sauces are to die for. We have tried several diffrent items and everything was wonderful. The wine reduction sauce on the chicken carolina is enough to make you want to lick the plate clean. For us this is a must stop everytime we are in town. We will be back in a few weeks and we are both looking forward to this dining experience. As I read the other reviews I was stunned because the staff has always been friendly and helpful. I have never been over charged, and there were times with the wine consuption at our table it would have been easy to do. Great food, fun atmosphere, and good company have made this a must stop place for us.