Worst restaurant in Downtown Scottsdale.
Working in downtown Scottsdale, I utilize most of the restaurants on a regular basis - but not this one, never again. After being informed by the manager that "the customer is never right" when we asked to be seated before all eight of our party arrived (they were a few minutes away and we had a fidgety baby in the overcrowded "waiting" area), we were served watered down soup with mushrooms sliced so thin as to be almost no-existant, seafood that must have sat on a pier in Hong Kong for the past six months as it was rubbery and tasteless. The sushi tasted like it was held together with Elmers glue. When I ordered a beer, they brought me the gigantic one, twice the price of a regular one, in an not-very-good and highly transparent disguise to generate additional gross profit. Up-selling, I guess, but they could have told me.
In summary, there are dozens of good restaurants old Scottsdale, but this isn't one of them.
Kyotos No More!. I have been familiar with Kyotos for the past 5 years and would like to comment on the service that I received my last visit. It was truly disappointing. I asked my wife to take me to Kyotos for my birthday and experienced a nightmare. A once crowded location was basically empty (On a Saturday night). I ordered $6 Saki bombers; a shrimp tempura roll that was a joke and very small; a rainbow roll that was tiny; a nigiri eel that tasted like a sponge; and the smallest nigiri sushi I have ever seen! My comment is don't don't go to Kyotos ever, especially for your birthday. I was hoping to enjoy good sushi and truly did not. Sakana Sushi is superior and anyone that knows good sushi would walk out before the WASABI hits the table! How far they fall!
slooooow. The food is decent and cheap for lunch but the service is just so horribly slow. For people like me that only have 1 hour for lunch eating at Kyoto is almost a stressful experience. We always joke about tackling our waiter for our bill. But to us its close and cheap so we make do, we just ask for the check soon as our food lands on the table. I did have 1 instance where a co worker and I split the bill evenly but they charge my credit card for both bill.
Bad service by Sandy @ Kyoto. terrible service. and when we complained we were blown off. Used to have great experience at Kyoto. DO NOT GO THERE FOR A SPECIAL DAY! Our waitress (Sandy) did not check on us at all but when we wanted to go she was right there. Lame!
Kyoto, No Go.
This place has really gone downhill. Not only is the physical appearance of this restaurant itself rundown, the menu is also rundown and lacking in variety.
Kyoto offers teppanyaki dining, where the chef prepares the food in front of you, but there is no style, no flair to it. Typically with teppanyaki dining, the chef comes out and puts on a show for those at the table. It's supposed to be a form of entertainment and a meal. Otherwise, he may as well just cook it in the back and bring out to us on a plate. In addition, they are really overpriced for the quality and amount of food you receive. They even had the nerve to charge for every glass of iced tea you order. This isn't the stuff brought out to you in a bottle, this is a skinny glass of tea that tastes like it came from the soda fountain, not even enough to fill a soda can. In addition, the service was extremely slow and this was on a Wednesday when the place was not even close to being half full.
All in all, I wouldn't recommend it, especially if you have out of town guests.
Not that great.. The sushi was pretty good but the teppan, hmm, not so much. No real tricks or anything and they didn't even make the fried rice on the grill! Took way too long to get started and once going it came all so fast.
Great Food, and Services. I think that Kyoto is the best place to go, when I am in town. They have great serves, and food. Everyone I always so nice, and also it's a great atmosphere.
Best Japanese restaurant, period!. People may complain about the wait, but hey, when something is the best, it is worth waiting for. I have been eating at this restaturant for over 12 years, and it's just as good now as the first time. The staff is friendly; the food is delicious and authentic. The teppenyaki tables are entertaining and it's a great place to go with a group of people. It can get a bit loud, but that's part of the fun atmosphere. Overall, the food is reasonably priced. I highly recommend this restaurant for anyone who likes Japanese food, especially sushi.
Try it for Lunch!. Many reviewers have mentioned the long weekend wait times, but if you're in the area at lunch time, this is an excellent place to eat. My co-workers and I used to come for the traditional Bento Box meals (tempura, teriyaki, pork). The sushi is always fresh and delicious and the mood is a lot less hectic during the day. I always worried that everything seemed to be coated with a layer or grime, but I figured they wouldn't pass health inspections if everything wasn't OK. Maybe cleanliness has improved since I was there last.
Gen-Xers get their sushi groove on in this longtime favorite..
Fifteen years ago, this traditional-looking Japanese restaurant was, well, traditional, but Kyoto has been given new life thanks to a mob of young adults who've adopted the place as their favorite dinner destination before hitting Scottsdale's neighboring nightclubs. Eight teppanyaki tables, manned by affable chefs who roll with the punches, offer light entrees (choices include scallops, shrimp, beef, chicken or lobster) served with accompaniments of miso soup, salad and veggies.
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