Sugar Bowl Ice Cream Parlor

terrible service. The food was okay, about 7 out of 10. But I've never seen so many people working at one restaurant all just talking to eachother and ignoring the customers. And the guy who was working as cashier OMG what a jerk. This kind of attitude is from management on down, they will need to get rid of their managers and hire new wait staff before I would ever go back.…

Chocolate ice cream is not welcomed.. On June 28, 2008 I had the unpleasant experience of visiting the Sugar Bowl along with my relatives. We were touring the Scottsdale area as part of our family reunion tour. My cousin had made prior arrangements with the Sugar Bowl since it was about twenty of us in number. He spoke highly of the delicious ice cream, and we were all anticipating a good time at the restaurant. When we arrived we were seated in what appeared to be the party section. We waited approximately ten minutes before we were greeted and served water by the young server. While we were being served, what appeared to be a birthday group arrived. Our server immediately stopped serving us, and commenced to wait on the birthday group. We waited; however, no one came to take our server's place. Now I don't want to think that in 2008 that racism or one's appearance determines the level of service you receive at the Sugar Bowl. It was quite evident that we were not welcomed. My cousin ,who had arranged for us to visit the Sugar Bowl, was quite offended as well as the rest of us, and he made the decision that we would not stay due to the lack of courtesy as well as time. We still had additional sites to visit. I was quited disturbed by this experience. It was almost unbelievable. Although, there wasn't a sign posted that stated, "African-Americans Are Not Welcomed," this message was demonstrated throughout our visit at what I now will call the Sour Bowl. Our tour guide apologized to us, and commented that she personally knew the owner. I doubt if she reported this incident. However, I'm sharing our experience, and hope that race relations will improve at the Sugar Bowl.…

Loved it! Great for out of town guests!. We had a great time at the Sugar Bowl last night. We only got dessert but the desserts were delicious and fun! Our waiter was busy but so attentive and available for us. We came to the Sugar Bowl after having a bad experience somewhere else (see my review for the terrible Italian Grotto) and our time at the Sugr Bowl totally uplifted our evening.…