Chandler >Desert Wide Properties, Inc.
Their property management has been growing since I've used them. I'm appalled at half of these reviews. Seeing them from the beginning to where they are now should be praised, they are always so efficient, lovely to deal with and their care is the best compared to other property management companies.
professional, consistent, attentive, proactive.
Since they manage several homes for several different tennants, its easy to find something niche should you need that. For example, my wife and I are okay with money now but before we werent so our credit was subpar, Desertwide Properties found a good match for us and a good match for the homeowner. We paid more to get in but it allowed us to rent our first house. Thanks Desertwide! Highly recommended!
Trust them fully. Desert Wide Properties is highly professional, as well of the highest quality. Even more important, they are fully trustworthy.
We rented from them for 2 years in
Gilbert area and the rent was very affordable (about $200 to $400 less than other companies. So in 2 years, we saved at least $4800)
They never bother us for those 2 years and always respected our privacy. We also like that they have an "all refundable deposit policy" (which means that : if we return the house in the condition we received it, then the deposits are fully refundable..( a lot of companies charge $250 to $400 non refundable deposit ). So we thought that their policy was a very fair one. We rented a house from Erickson Realty as well which was another great company ( they do have a $250 - $300 nonrefundable cleaning deposit though, so.. that means we won't get that deposit back no matter how clean we left the house).
When we moved out from Desert Wide on April 2012, we cleaned the place well and left it in " move in ready condition" (that means they don't have to hire anybody else to clean the place, so they don't need to pay any cleaning company to rent the place out and they can rent it out right away) and surely we got almost all of our deposit back (including all of the pet's deposit). They only charged us $81 for forgetting to dust the lamps, a couple of ceiling fans, moldings, and the chalk marks and drawings in the back yard, which we did all that and it is very fair to do (if they have to hire someone to clean whatever we left behind, it is our responsibility to pay that bill) It is also our responsibility to leave the house in the condition we received it. So, if you don't like to be charged, you must clean it.
They take good care of their property. We looked at different rental companies, only Erickson Realty and Desert wide has very clean homes. I still remember when we were going to move in, the property we liked was clean, however the carpet and refrigerator were still dirty, so we contacted Patrick right away about that and they took care of all of that right away (before we moved in). This company is the way to go if you are looking for an affordable place that's in clean condition and well taken care of. Other companies rented their houses out in an "as is " condition (we saw houses with dog's feces and filthy stained carpet).
We also got our deposit from Desert Wide in about 8 days. Very professional and we will definitely recommend this company to our friends and families.
Just make sure when you move out to leave the house in "move in ready" condition (just like how you received it, even though they don't requested), make sure you LL be there when they schedule the move-out walk-through (so you will know what areas he was referring to that was not clean/ taken care of. The gentleman that was doing the move-out walk-through was really nice as well).
This is a good company.
If nothing is ruin or left un-cleaned, you will get your money back ! guaranteed !
John Brockelman was our intake person, he was absolutely wonderful. He is the reason we chose Desert Wide.
I have been an active licensed real estate agent for 7 years. I work with renters and landlords, and I have been both a renter and a landlord myself. I have also worked previously as a property manager. I do not recommend Desert Wide Properties for either the home owners or the renters. According to them they do manage 1100+ properties, which may sound great, but as a result they are spread way too thin and do not provide the service they promise they will. For all those 1100+ homes they only have two people who handle maintenance concern notifications. I know of a specific situation where a home had a large water leak, that the maintenance team allowed it to go over a week without any repair, and the renters had to threaten to move to get it repaired. Yet, the owners approved the repair on the day after the leak was reported. As an owner it is never in your best interest to have your property management team allow water to leak for more than a week, thus causing your repair expenses to grow with each day not treated-this specific situation ended up with a costly mold remediation and drywall repair. The renters in this situation were then made out to be the bad guys to the owners so that the maintenance team could save face. This is not the company you want to hire if you want your property to actually be taken care of by the maintenance team. Also this is not a company you want to rent from, especially if you want your concerns quickly addressed, and if you want to be treated fairly. They are not professional, do not hire them or rent from them.
DESERT WIDE PROPERTIES SCAM.
These office locations do not even exist.
Any good reviews they have are written by their own employees. They even ask them to write them. For shame for shame.
Poor Owners do not even have a clue.
Chandler - Mesa - Tempe
Scottsdale - Paradise Valley
480.831.5355 Gilbert - East Mesa
HORRIBLE Company. NEVER use this company. They are awful. Despite the high costs upfront and the assurance they will work to find you tenants, they will not. They make very minimal attempt to locate tenants and then treat any potential tenants rudely. We had issues with a lock that was preventing anyone from getting into the house before it was rented and they refused to go out and fix it, thereby delaying any potential tenants from viewing the home. We ended up finding our own tenants and it took them months to send the partial refund. We dealt with many delays in money owed to us and had to constantly request our money to be sent to us. They hired terrible and expensive vendors who were also rude to our tenants, so we ended up doing all of our own maintenance handling from out of state. Basically we paid them to collect rent checks, hold onto them for several weeks, and hopefully send us the balance when it was due to us. DO NOT use this company. They are expensive, unprofessional, and I truly can't believe they are still in business.
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