02/09/09

" GET A LIFE"

by SHS123

A COUPLE OF PEOPLE GOT OUT OF BED ON THE WRONG SIDE.

I HAVE NEVER IN TEN YEARS HAD ANY PROBLEMS AS DESCRIBED.

THE STORE IS CLEAN AND WELL STOCKED. ANY SPECIAL ORDERS HAVE BEEN HANDLED VERY PROMPLY.

ON ANY GIVEN DAY I GUESS THERE COULD BE A PROBLEM WITH PARKING BUT I HAVE NEVER EXPERIENCED ONE. ALWAYS FOUR OR FIVE SPOTS.

AS FAR AS PRICING IS CONCERNED WE HAD BETTER SUPPORT OUR LOCAL MERCHANTS OR THEY WONT BE HERE.

PERSONALY I LIKE TO TOUCH AND SEE THING RUN BEFORE I PLUNK DOWN MY MONEY.

GREAT FAMILY OWNED BUSINESS

• Pros: KONWLEDGEABLE STAFF
• Cons: CANT THINK OF ANY

02/11/08

"Seven sixteenths of one inch"

by Ibis60

That's the distance you'd have to move your pinky in order to not sound like an idiot. I know the burden of pressing shift to capitalize is a great one, but c'mon SHS123, you can do better than that. I used to type emails in caps like yours, but then I decided that I didn't want a hobby playing with toy trains. I am still convinced that the review written by bear8216 is either an employee or the owner of the store. I have personally received the same treatment as described by drgw3001. I do agree that we need to support small local family owned businesses so they can survive. However, if they act like you are a inconvenience to them by shopping at their store maybe it is time that they try doing something else. In today's economic downturn retailers are doing anything to get consumers to shop at their stores. I'm glad you have had good experiences at this store, but apparently it is not the same for all shoppers that go in there. We're not asking to be waited on hand and foot the minute we walk through the door, but to be treated with a little respect by the owner or employees that they are truly happy you chose their business to spend your hard earned dollar at. There are many options for consumers today, so businesses, even small ones, need to work harder than ever to earn your dollar, not have the attitude that they expect you to spend it at their store because you walk through the door.

11/06/07

Best Model train shop

by bear8216

I have been to this store on numerous occasions. I have been treated with the most respect of any train stores I have been to. Go in with a great attitude, and you will get a great attitude back. Go in with a chip, any expect the treatment like the other reviewer. Personael are more than willing to help, even if they do not have it in stock. I am confined to a wheelchair and it is ok to navigate the store. If not, they are willing to move things out of the way. My hat is off to the employees. Thanks for a great experience. Yes, it is true you can get things cheaper on the internet, but, we will lose stores like this if we do. They have to pay the bills to stay open.