07/10/09

Not the best store.

by AlleyB

Okay so I took some name brand clothes which were clothes I have perchased a year ago from Name Brand Exchange. So I figured they would take them sense they are from that store and in perfectly good shape.. But they only took a tank top... And a pair of A&F jeans. The shirts were Hollister and A&F and other I have no clue but it was all from there... I was really disapointed. Plus they didn't really have the smiles on their face... Sure they are here and have to run the store but... When I went to check out.. They kept talking to eachother and they wouldn't look at me.. I mean i'll still go back because they have good deals but they don't make me feel welcome.

• Pros: Cheap clothes
• Cons: Rude Employees

02/01/08

Theives.

by MandiNikki

I stumbled upon these previous reviews and was left in awe. I too have had clothes stolen from this store on Val Vista & Southern! I browsed the store while they looked through my clothing and upon taking none of it I began placing it back in the bag. I quickly noticed a few particular items were gone and asked them where they had placed the rest of my clothes. They acted dumbfounded and told me someone must have "accidentally" put them into their own bag. I left my phone number only to never hear a word from them. Unfortunately according to similar occurrences it sounds like this is a regular procedure for them to make 100% profit on their used goods. Shame on this organization.

• Pros: A great opportunity to get designer duds at a portion of the cost.
• Cons: Young, rude employees, common "misplacement" of customers to-be-sold clothing.

05/28/07

if your not preppy or white enough dont go!!!

by paradiseisnu

I went to the NAME BRAND EXCHANGE on valvista & southern I had so many clothes to sell i wanted to come check out this place since i had never been there before and it is right around the corner from where i live i noticed a sign that said "we are not responsible for lost or stolen clothes" on the shelf where they place the clothes they arent interested in buying i nicely folded all my clothes and placed them in one pile like the unfriendly girl working there said she continued to ignore me for 10 mins while she hung out with her friend then she told me to either go sit down or have a look around when i walked away from my clothes another girl came over and started pulling out bags and putting clothes in it right next to my clothes so i got up i wasnt trying to get ripped off since they are not responsible as posted finally the girl came up she looked very annoyed that i was watching her and she stopped what she was doing to ask if i had a question because if i didnt i could go have a seat i told her i would like to watch and she told me i didnt need to she rolled her eyes then just unfolded everything without even looking at the clothes she was done in like 2 sec then she just up and walked away saying they arent going to buy anything from me now they only want new current items from american eagle outfitters and abercrombie .. the girl was "trying " to look like a gothic version of punk with AFI playing in the background but only wanting preppy styles when she walked away she said good luck selling that stuff rolled her eyes and said my stuff was old and out of style to her friend as she hurried back to her friends and left all my clothes all balled up i felt very discriminated against. i later took the same clothes to BUFFALO EXCHANGE in tempe and made over $120.00 bucks they loved my retro '50's style and rockabilly clothes