Berge Volkswagen

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ExtraBright T.

Joined 8 months ago

Our salesman Robert Vazquez was a very nice man he answered all our questions and was very patient with us. He made buying a new car a wonderful experience.

Natalia C.

Joined 28 days ago

I bough a Jetta 2 years ago. They day I got the car i was there for like 6 hours no big deal but everything takes them for ever. I went back 3 days late from the purchase and even do the whole transaction was not finish jet they refuse to stop it and exchange my vehicle, instead they wanted me to trade in for 150000 when i ought it used from them for 230000 3 days before. Frustrate it afterwords I had to keep the car. That day they where super rude and did not want to help me at old very frustrating. I went back few weeks ago to get my refund for my gap and a bunch of stuff they sold me that i did not needed as the advise for my new dealer when I recently make a purchase. Again they where extremely rude and i have to wait for the finance guy for like an hour or so. I call few days ago to check the status of the refund. The lady in the front desk is immature, rude and does not know what she is doing. I wonder why the owner has her on the phone and as the first face of his company, if they ever close down i will know why. If you want a car shop around and never buy here. There first face looks good but if you need anything after they wont help you and if they do will be at a expensive price and in a very rude manner. I know at least the people I know wont be buying cars there.

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TimeTeller G.

Joined 10 months ago

My service advisor Ken Plymale is terrific. He went to bat for me to ensure my extended warranty would cover the repairs to my 07 Passat Wagon. With only 36,069 miles on it the A/C compressor & components needed to be replaced. He was diligent in his pursuit of the insurance company to uphold the terms of my warranty. His commitment to service is exceptional.

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Always J.

Joined 11 months ago

This was the best service experience I have ever had at any dealerships. Thanks again Berge Volkswagen!

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Blue L.

Joined 10 months ago

The service staff is prompt at returning calls, and the service is done in the time frame they give you.

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PollyWog T.

Joined 9 months ago

I was in and out in about 5 minutes, they had the rental car ready to go, and even wished me luck on my upcoming interview!

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EvenTheNightsAreBetter Z.

Joined 1 year ago

Beautiful dealership, exceptional service, thanks for picking me up at home when my service was everyone I spoke with was polite and nice to talk with. Thanks again for a great trip to your dealership

Teamlink D.

Joined 10 months ago

Both vince and daniel are very knowledgable and honest, which keeps me coming back.

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DesertDweller H.

Joined 1 year ago

I am always well taken care of by Mike, Ken and all the other service agents. My car is always returned to me in better condition then when i left it. Thank you Ken and Mike for taking good care of me

MysteryCraze L.

Joined 1 year ago

Thank you Denny was a great assistance with helping me find a 2012 Volkswagen Bug! He did not pressure me and was very knowledgeable as well as friendly and honest. He gave great advice!