Once In A Life Tyme Bridal (Reported Closed)

Recommends

chyf

Joined 2 years ago

Best Experience. I had the best experience with Once In A Life Tyme Bridal. When I walked in they told me to look around and try on anything I would like. I liked the fact that they weren't breathing down my neck. When I was ready to try on they were there to help. I tried on so many gowns that I couldn't make up my mind which one I liked the best. They suggested I take my time and think about it. I came back a week later and knew exactly which gown I wanted. I ordered my gown and let them know that they beat the price of the same exact gown that I saw in two different stores. They also made my experience with them fun and relaxing unlike many of the other shops I had gone to. I would recommend this store to anyone.

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sarahnew

Joined 2 years ago

WOW!. WOW! What a huge selection of gowns. This store has all your needs for the bride to be. I ordered my bridal gown, bridesmaid, flower girl and even all of the tuxedo's. It was one stop shopping and a great experience.

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Katie11

Joined 2 years ago

#1 PRICES. This store has the best prices anywhere. I've been to all the stores in the valley and this place has the best prices by far. It is well worth your time to check them out.

Doesn't Recommend

Chrystalle

Joined 2 years ago

Do not go here!!!. I went to them in Nov to price dresses. Took them a month to get back to me & that was after I called every week. I finally went somewhere else before getting any info. Ended up @ I do I do in Phx who were more than helpful. The dresses were ordered in April . Unfortunately, the owner went bankrupt in July, the shop closed w/ no notice.



My MOH called Da Vinci directly to see about getting their dresses. They said they couldn't send them directly to us. They called her back, said "Were sending them to Once in a life tyme,. I personally talked to the mgr about it , when you guys call /go in, theyll know what youre talking about" That was in July. My wedding is in Sept



2 wks before the wedding 2 of my girls had not gotten their dresses. They had to ship 1 to DC, they insisted they do it. She got it16 DAYS before my wedding, sent me a pic of the label. Itd been written on paper that had black squiggles on it, her name was wrong, & they sent it to "Washing DC". The other dress was ordered by I do I do after the 1st 2, Da Vinci said it would come a week later. When we called it was busy or would ring & ring. We left countless messages w/ the girls for the mgr. The ONLY answer we got was "Dont know where it is try next week" So I went in. Shop was empty. The minute Mona heard my name, started apologizing. Showed me the tracking for the DC dress & went back to get the tracking for the other. While she was gone, I noted the utter disarray of the entire place. As well as the phone sitting off the hook. She came back, said the mgr would be to see me. Told her about the convo had w/ Cherish the week prior where she told me I should "Just wait, since were doing you a favor. Its not like you came here & bought the dresses." Mona informed me that she was Cherishs mother, she raised her better than that. Then noticed me eying the phone. The minute she hung it up it started ringing. She answered It was my maid from DC inquiring again about her dress. Mona pointed at me saying "I just showed her the tracking slip it should be there tomorrow" When she hung up it rang again. After that she placed it off the hook. The mgr asked what the 1st call was about, Mona replied "Oh it was about the birdcage veil girl. Not her" pointing at me. I could hear my maid on the other end, the volume was so high, she also texted me she was on w/ them. The mgr assured me the DC dress would be delivered the next day as well as the other dress. Said theyd call my maid the next morning, tell her the dress would be in between 3-4 that day. They never did. She called them & when they finally answeredsaid its not here, should be after 5. 5:22- still not here, the mgr went to UPS to get it. 6:16- shes not answering her cell we dont know where she is she should have it. My maid was told that her dress was in the mgrs (Rebecca) car.



Next day I went in w/ my maid at 4:30. The doors were locked & there was another bridesmaid who had driven from CA (for the 2nd time), she was assured her dress was in. Rebecca got there, opened & left again to go chase down the UPS guy. A 1/2 hr later we finally had the dress. Rebecca heard our complaints & was very apologetic (too little too late IMO).



Im outraged that it took 2 1/2 months to get these dresses.The girls at this shop shouldve been on top of things calling &getting them here in an appropriate amt of time. They are NEVER busy when any of my girls or I have been there, we were the only customers there. My girls have less than 2 weeks to get alterations. The ONLY reason we went here is because the designer sent us here. As far as the "favor" Cherish was talking about, a "favor" wouldve been giving us a discount on the dresses like every other shop in town was offering to do for I do I do customers.



I'm writing a review of them here as well as any other website that will take reviews. Ive also drafted a letter for the BBB, the owner, & the designer.



BTW several of the "rave" reviews below are from employees.

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angelrye

Joined 2 years ago

All Your Bridal Needs. This place has beautiful gowns and an unbelievable selection. I purchased my bridal gown here and all of my bridesmaid dresses. There prices can't be beat. They have all your needs for the bride to be.

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wolfek

Joined 2 years ago

same day service. My husband and brother-in-law had an event to go to last Saturday. They didn't realize it was formal dress until that morning. I called many different stores and Once In A Lifetyme was the only one that said come in and they would see what they could do. They were able to fit both of them and they looked great. Thanks to this store they were dressed for the occasion.

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LaurelT

Joined 2 years ago

LARGEST SELECTION. This is the largest bridal store I have ever seen. They have more bridal and bridesmaid gowns than you can believe. The prices are the lowest I have seen. I will definitely be coming back with my wedding party to purchase all of our gowns.

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lissaj

Joined 2 years ago

My Gown Right There. I went to Once In A Life Tyme this morning hoping to find a wedding gown off the rack. My wedding plans have suddenly changed and I'm getting married next weekend. I had heard that this was a superstore with the largest selections to be found. I was pleasantly surprised with all the choices. I did find a gown off the rack that I absolutely love. Thanks to them my wedding day will still be how I pictured it just a little sooner than planned.

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kimram

Joined 2 years ago

my perfect dress. My Mother took me to this store to look for my quinceanera dress. They had so many to choose from and were all so pretty. Really bright colors and I liked that alot. I got my perfect dress and alot of my friends came and got theirs after they saw mine. My Mother was really happy with the prices too. I love this store!

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annkarson

Joined 2 years ago

THRILLED WITH GOWN. Just wanted to write a positive review. No one ever seems to say how good things are only how bad. I purchased my wedding gown at once in a life tyme and picked it up this past weekend. I am absolutely thrilled with it. I did have to call to see if it was there but that wasn't a biggie for me. The two times I was in the store were actually very comfortable. The staff was very friendly and my whole experience purchasing my wedding gown was a memorable one.