Pointe South Mountain Resort

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Editorial Review for Pointe South Mountain Resort – by Citysearch Editors

In Short
This resort offers unparalleled access to miles of beautiful desert landscape as it sprawls across almost 300 acres adjacent to South Mountain Park, the largest park in Phoenix. It also claims to be the largest all-suites resort in the Southwest, which is why many families head here for summer vacation. Stables offer horseback riding on trails through the park, and an 18-hole par-71 golf course is set into the side of the mountain. Highlights are six swimming pools, the Caliente Hot Springs, a 25-person hot tub, and The Oasis, a massive water adventure park built right on the grounds.

Editorial content is independent of paid advertisers. Any expenses are paid for by Citysearch.

Insider Tips

Golf Lovers

Phantom Horse Golf Club's championship golf course offers a challenging game, flawlessly manicured greens and appealing fairways.

Amenities Galore

Horseback riding, water sports, mountain biking, racquetball, tennis, bicycle rentals, croquet and more.

User Reviews for Pointe South Mountain Resort

NIce facilities, room need upgrading

04/19/2007 Posted by laniac

We stayed here with our 2 kids (11 and 7). The swimming pools and water park were great. The staff was friendly and we enjoyed having lunch and drinks at the water park. The overall resort was well maintained and the property itself was gorgeous. The only drawback was the condition of the room. The room is a one bedroom suite, tiny bathroom, and living room with a wet bar area and sleeper sofa. The carpet was filthy enough to get your feet visibly dirty after you walked on it. The faucet on the tub leaked, and the room itself always felt damp. Very limited closet space, and the 1980's TVs were terrible. In general, they should really spend a few $$ on cleaning the carpets and refurbishing the rooms. The $6 bottled water was also a bit much. Better just to go to the grocery store or target and buy your supplies for your stay. As we didn't spend a lot of time in the room, I would say overall we had a good time. Room is 3 diamond quality at best.

Pros: water park, spa, location

Cons: room quality

Not worth the price. Resort could use some updating and cleaning.

01/04/2007 Posted by azopinion

Booked the Girls Night Out package for New Year's Eve. There is an additional $16 resort fee that is automatically added to every suite whether or not you use these amenities. Bellmen were outstanding, friendly and very helpful. Suite assigned to us had spitballs all over the walls in the living room, smelled of smoke and there were cigarette butts on the balcony. Called front desk and complained. A bellman promptly delivered keys for another suite a couple of doors down and walked us through the other suite to ensure it was clean. Television in bedroom was very old/small and had a set volume; you could not hear movie over the central air conditioning. There were no paper towels or napkins provided in the bar area so if you were to make coffee a cocktail or have a soft drink or snack from the minibar, you would have to use a bath towel to clean up. It took forever for the room to warm up (checked into room around 3pm and temperature was finally comfortable around 10:30pm). Went to the fitness center. Sat in the women's locker room hot tub and noticed the vent directly above the hot tub was filthy dirty. Noticed that other vents and light fixtures were dirty and there was stained ceiling tiles in the vanity area. The wastebaskets were overflowing with used disposable razors and trash. The Oasis water park closed early on New Year's Eve (4pm). The water park was not open on New Year's Day (even though it was a holiday) because it fell on a week day. This was disappointing. DJ at Sports Bar did not provide a countdown or any interaction with the people for ringing in the new year (even though the bar provided a champagne toast). DJ played top 40 songs from 3-4 years ago that were popular and did not have anything fresh to provide. This resort is rated a AAA 4 star facility. I have stayed at Marriots and other hotel chains where the facilities are a lot cleaner and better maintained. I was very disappointed for the price that we paid.

Pros: balconies with beautiful views, golf, tennis, hiking, horseback riding, water park

Cons: rooms need updating/resort could be cleaner

1 out of 1 people found this review helpful